Careers at Zebra

{"domain": "zebra.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"customContent": {"positionSections": [{"body": "  <div class=\"row   \">\n      <div class=\"carousel\">\n         <div class=\"row   \">\n            <div class=\"react-swipe-container carousel\" style=\"overflow: hidden; visibility: visible; position: relative;\">\n               <div style=\"overflow: hidden; position: relative; width: 2934px;\">\n                  <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>Blog | Zebra</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718309335::zebra2&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>About Zebra Technologies Corporation</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Gain a performance edge by intelligently connecting people, assets, and data with...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra%2Fcompany-information%2Fcorporate-social-responsibility.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718397549::image3&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>Corporate Social Responsibility | Zebra</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                  </div>\n                  <div data-index=\"1\" style=\"float: left; 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href=\"https://www.linkedin.com/company/zebra-technologies/life/59258ec7-c614-4b40-aaec-89bda48b1c4a/\">Follow us on Social</a></li>\n                  <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/partners/partner-application-locator.html\">Find a Partner</a></li>\n                  <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/about-zebra/contact-zebra.html\">Contact</a></li>\n                </ul>\n              </li>\n          <li class=\"dropdown\">\n            <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">About Us<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/about-zebra/newsroom/press-releases/2020/fast-company-names-zebra-to-best-workplace-for-innovators.html\">Awards</a></li>\n              <li><a target=\"_blank\" 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class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"http://www.linkedin.com/pulse/interview-flexible-working-hours-standard-worklife-world-hyb%25C3%25A1%25C5%25A1kov%25C3%25A1/?trackingId=uBxTkXBTR%2FGaD5ddd3yNIw%3D%3D\">Flexible Work & Zen</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility/social/people.html\">Gen Z</a></li>\n              <li><a target=\"_blank\" href=\"https://www.linkedin.com/pulse/social-network-corporate-education-your-development-can-hyb%C3%A1%C5%A1kov%C3%A1/\">Education</a></li>\n              <li><a target=\"_blank\" href=\"https://www.youtube.com/watch?v=I7LL_DSSKs0\">Internships</a></li>\n            </ul>\n          </li>\n          <li class=\"dropdown\">\n            <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Interviewing at Zebra<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers.html\">Hiring Process</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers/workplace-accommodations.html\">US EEO Policy and NA Accessibilty Assistance page</a></li>\n            </ul>\n          </li>\n          <li><a href=\"https://careers.zebra.com/careers/join\">Join our Talent Network</a></li>\n        </ul>\n      </div><!-- /.navbar-collapse -->\n    </div><!-- /.container-fluid -->\n  </nav>", "footer": "<h3 style=\"text-align: center;\"><span style=\"color: #808080;\"><strong>&copy; 2022 Zebra Technologies. All Rights Reserved.</strong></span></h3><h3 style=\"text-align: center;\"> </h3><h3 style=\"text-align: center;\"><span style=\"color: #808080;\"><strong>Zebra is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law.</strong></span></h3>"}, "custom_style": {"font": "https://fonts.googleapis.com/css?family=Poppins%7CVarela+Round&display=swap", "css": "#eightfold-chatbot .open-chat-bot .chat-bot-title{ margin-right:30px!important;} #eightfold-chatbot .botui-actions-buttons-button.reset-button {\n    background-color: transparent!important; color: #146DA6!important;\n} .botui-actions-buttons-button.something-else {\n    background-color: white!important;\n} .jumbotron {\n    text-transform: capitalize!important;\n}#EFSmartApplyContainer .hero-image {\nmargin-bottom: 30px!important;\n} .navbar-nav 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class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/about-zebra/newsroom/press-releases/2020/fast-company-names-zebra-to-best-workplace-for-innovators.html\">Awards</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/solutions.html\">Solutions</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/products.html\">Products</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/services.html\">Services</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/support-downloads.html\">Support and Downloads</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/partners.html\">Partners</a></li>\n            </ul>\n          </li>\n          <li class=\"dropdown\">\n            <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Life at Zebra<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/about-zebra/careers/benefits.html\">Benefits</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility.html\">Corporate Social Responsibility</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/content/dam/zebra_new_ia/en-us/corporate-and-brand/compliance/policy-environment/zebra-report-sustainability-accounting-standards-board-en-us.pdf\">Inclusion and Diversity</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/blog.html\">Zebra Blog</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/content/dam/zebra_new_ia/en-us/corporate-and-brand/compliance/policy-environment/zebra-cdp-verification-statement-2020.pdf\">External verification of our carbon emissions</a></li>\n            </ul>\n          </li>\n          <li class=\"dropdown\">\n            <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Careers at Zebra<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"http://www.linkedin.com/pulse/interview-flexible-working-hours-standard-worklife-world-hyb%25C3%25A1%25C5%25A1kov%25C3%25A1/?trackingId=uBxTkXBTR%2FGaD5ddd3yNIw%3D%3D\">Flexible Work & Zen</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility/social/people.html\">Gen Z</a></li>\n              <li><a target=\"_blank\" href=\"https://www.linkedin.com/pulse/social-network-corporate-education-your-development-can-hyb%C3%A1%C5%A1kov%C3%A1/\">Education</a></li>\n              <li><a target=\"_blank\" href=\"https://www.youtube.com/watch?v=QtANBvLvzDk\">Internships</a></li>\n            </ul>\n          </li>\n          <li class=\"dropdown\">\n            <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Interviewing at Zebra<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers.html\">Hiring Process</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers/workplace-accommodations.html\">US EEO Policy and NA Accessibilty Assistance page</a></li>\n            </ul>\n          </li>\n<li><a href=\"https://zebra.icims.com/icims2/servlet/icims2?module=Root&action=samlAuthnRequest&RelayState=https://intranet-zebra.icims.com/r.jsp\" target=\"_blank\">Internal Employee Job Portal</a></li>\n          <li><a href=\"https://careers.zebra.com/careers/join\">Join our Talent Network</a></li>\n        </ul>\n      </div><!-- /.navbar-collapse -->\n    </div><!-- /.container-fluid -->\n  </nav>", "footer": ""}, "custom_style": {"css": "#career-workflow .privacy-agreement .action-buttons .btn-sm:{\nborder:1px solid #0073E6 !important;\n}\n\n#career-workflow .privacy-agreement .action-buttons .btn-sm{\nborder:1px solid #0073E6 !important;\n}\n.dropzone{\nborder:1px solid #0073E6 !important;\n}\nbutton.btn-sm.btn-primary.pointer{\nbackground-color:#0073E6 !important;\n}\nbutton.btn-sm.btn-secondary.pointer.cancel-btn{\ncolor:#0073E6 !important;\n}\n\na.btn.btn-secondary.browse-button{\ncolor:#0073E6 !important;\nborder:1px solid #0073E6!important;\n}\n\n#career-workflow .browse-button{background-color:#0073E6 !important;}\n\n#career-workflow .privacy-agreement .action-buttons .btn-primary{\nborder:1px solid #0073E6 !important;\nbackground-color:#0073E6 !important;\ncolor:#fff 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", "title": "Health & Well-Being", "icon": "fa-heartbeat"}, {"title": "Financial Future", "description": "Retirement benefits, Discounted Employee Stock Purchase Program and other resources to help you reach your long term financial goals.", "icon": "fa-piggy-bank"}, {"title": "Work-Life Balance", "description": "Paid time off and flexible work arrangements that allow you to integrate work and home.  Relax, recover, care for family members, honor personal commitments, and more. ", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion & Diversity", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee  Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis.  You can manage these notifications by selecting Manage Notifications from the email.  Please confirm you agree to the Data Privacy."}, "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar", "link": "https://zebra.eightfold.ai/refer", "background": "#000000"}, "hideJobCart": false, "page_title": "Careers at Zebra", "job_page_title": "Careers at Zebra", "page_description": "Careers at Zebra", "hide_matched_section": true, "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": true}, "positions": [{"id": 343621298283, "name": "Online Content Specialist, Senior", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Marketing", "business_unit": "Sales", "t_update": 1726116360, "t_create": 1720755960, "ats_job_id": "106528", "display_job_id": "106528", "type": "ATS", "id_locale": "106528-en", "job_description": "To drive adoption, higher utilization and greater proficiency in the organization to increase benefit realization of the KM. 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Updating actual real-life feedback back into Knowledge resources Supporting product notification updates for Firmware & Software via Customer Community Chatter Groups Bachelor's degree Minimum of 5 years of experience or advanced degree and equivalent experience (or equivalent vocational qualification/experience) 5+ years' experience in technical support/technical writing Excellent verbal, written, and interpersonal skills Experience managing content in multiple languages is preferred Strong problem solving and analytical skills Effective communication and customer service skills Demonstrated project and task management skills Ability to work with autonomy, within a team unit", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343621298283", "isPrivate": false}, {"id": 343621336767, "name": "Technical Customer Support, II", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Sales", "t_update": 1726233060, "t_create": 1721037240, "ats_job_id": "106537", "display_job_id": "106537", "type": "ATS", "id_locale": "106537-en", "job_description": "Troubleshoots problems with appropriate applications, products and vendors. Resolving customer problems via telephone, email, or chat sessions Troubleshooting issues with applications, products, and vendors Identifying and documenting customer issues Escalating problems as directed Communicates varied technical solutions to customers via multiple channels using effective communication, listening and comprehension skills. Fully documents customer interactions in real-time; may author content for review. Solves problems in a timely manner using full understanding of the product functions and features and customer environment. Analyzes and corrects product issues/ malfunctions with intermittent supervision on day-to-day work and general supervision on new assignments. Works on a full range of problems of moderate scope that require selection and/or modification of existing procedures and processes, Manages multiple tickets related a spectrum of technical problems. Collaborates with fellow technicians and supervisor to solve complex problems. Demonstrates the ability to articulate technical issues in simple to understand terms to both management and customers. Demonstrates leadership qualities. Demonstrates strong customer service, communication and problem solving skills. Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. Diffuses upset customers Fully documents customer interactions in real-time Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments Identifies and escalates complex problems under direct supervision Works on a limited variety of problems of limited scope using defined procedures and practices Collaborates with fellow technicians and supervisor to solve problems Familiarizes self with new technologies, products and platforms 1-2 years contact center experience Basic technical product knowledge Strong interpersonal and communication skills Fluent in written and spoken Spanish Ability to understand and resolve customers issues via phone, email, live chat and case online Preferred Education: High School or equivalent vocational qualification / experience Preferred Work Experience (years): 1-2 years of experience Intermediate level skills in Microsoft business applications including Word, Excel and Outlook Customer service values / orientation Solid professional work behaviors (attendance, teamwork, time management) Strong Communication skills (listening, providing clear and concise information, using proper language and grammar) Full knowledge of job related knowledge and procedures FLSA (U.S. only): Non-exempt Physical requirements and working conditions will vary by position and should be described as appropriate. 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