Careers at Zebra

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position: relative; width: 2934px;\">\n                  <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>Blog | Zebra</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718309335::zebra2&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>About Zebra Technologies Corporation</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Gain a performance edge by intelligently connecting people, assets, and data with...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra%2Fcompany-information%2Fcorporate-social-responsibility.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718397549::image3&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>Corporate Social Responsibility | Zebra</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                  </div>\n                  <div data-index=\"1\" style=\"float: left; 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All Rights Reserved.</strong></span></h3><h3 style=\"text-align: center;\"> </h3><h3 style=\"text-align: center;\"><span style=\"color: #808080;\"><strong>Zebra is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law.</strong></span></h3>"}, "custom_style": {"font": "https://fonts.googleapis.com/css?family=Poppins%7CVarela+Round&display=swap", "css": ".col-md-9.col-md-offset-2{padding-left:0px;}#eightfold-chatbot .open-chat-bot .chat-bot-title{ margin-right:30px!important;} #eightfold-chatbot .botui-actions-buttons-button.reset-button {\n    background-color: transparent!important; color: #146DA6!important;\n} .botui-actions-buttons-button.something-else {\n    background-color: white!important;\n} .jumbotron {\n    text-transform: capitalize!important;\n}.navbar-nav a{    color: white !important;}.navbar a {    font-size: 16px !important;}.navbar .navbar-brand {    padding-top: 5px;}.top-navigation .navbar-brand {    color: #fff; 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", "title": "Health & Well-Being", "icon": "fa-heartbeat"}, {"title": "Financial Future", "description": "Retirement benefits, Discounted Employee Stock Purchase Program and other resources to help you reach your long term financial goals.", "icon": "fa-piggy-bank"}, {"title": "Work-Life Balance", "description": "Paid time off and flexible work arrangements that allow you to integrate work and home.  Relax, recover, care for family members, honor personal commitments, and more. ", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion & Diversity", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee  Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis.  You can manage these notifications by selecting Manage Notifications from the email.  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Proficiency in Python and familiarity with C++ for integration tasks. Intimate knowledge of vision technologies and deployment strategies for embedded systems and cloud environments. Experience with Docker, embedded Linux, and cloud platforms (e.g., GCP, AWS, Azure). Knowledge of REST APIs, webhooks, and databases, including vector storage. Understanding of IoT protocols such as MQTT and Kafka. Experience with AI automation tools and Generative AI for task and code generation. Familiarity with software security practices and secure communications (TLS). Strong problem-solving skills and attention to detail. Good communication skills and ability to work in a team environment. Eagerness to learn and adapt to new technologies. Internship or project experience in integrating vision solutions into products. Experience with Agile methodologies and tools like Jira. Familiarity with authentication protocols such as OAuth 2.0 and AWT. U.S. Only: Bachelor's or Master's degree required Bachelor's +6 years of experience Master's +4 years of experience Experienced knowledge in machine language, assembly language and high level language (e.g., C, C++) Integrate vision algorithm solutions into Zebra products, optimizing for embedded systems and Linux environments. Deploy solutions using Docker and cloud platforms, ensuring scalability and robustness. Develop and integrate REST APIs for efficient communication between system components. Utilize databases, including vector storage solutions, for effective data management. Implement AI automation strategies using Generative AI tools and IDEs for code generation and task automation. Collaborate with cross-functional teams to ensure alignment and integration of vision technologies. Ensure secure data transmission and communications using TLS and manage certificates. Work with messaging and streaming platforms like Kafka and MQTT for IoT integration. Collaborate in an Agile environment, utilizing tools like Jira and GitHub. Document integration processes and contribute to knowledge sharing within the team.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343626950927", "isPrivate": false}, {"id": 343625934838, "name": "Product Manager, II", "location": "Holtsville, New York, United States", "locations": ["Holtsville, New York, United States"], "hot": 0, "department": "Engineering", "business_unit": "Products and Solutions", "t_update": 1750430340, "t_create": 1745263980, "ats_job_id": "109037", "display_job_id": "109037", "type": "ATS", "id_locale": "109037-en", "job_description": "Through general knowledge of market, competitive landscape, customer requirements, distribution channels and Zebra offerings defines requirements for assigned product(s) and/or solutions (s). Contributes to development and presentation of routine business cases by completing supportive research and other tasks under the supervision of senior team members. Owns the quarterly Program Increment planning following Agile Scrum techniques, following the solution/product roadmap from the Sr. Product Manager to define and set development priorities. Supports Sr. Product Manager in executing product lifecycle activities for assigned product lines Recommends complete or partial offer definitions that cross business units. Leads team as Product Owner following the ALM process to develop product(s) and/or solution(s) validating feature and functional requirements are met. Executes the beta site process, with guidance from Sr. Product Manager, by identifying customer targets, developing, implementing and monitoring plan. Presents results to development and senior team members. Participates and/or leads product launch activities as member of cross functional team. Tasks include SKU setup, ROI model creation, marketing collateral input and feedback, conducting training and webinars. Bachelor's degree in a related discipline 2+ years of relevant experience Strong attention to detail/quality Strong process adherence Intermediate level skills in Microsoft business applications - Powerpoint, Excel, Word and Outlook Intermediate Market knowledge in assigned category Intermediate business analyst skills to analyze project related data sets. Customer service values/orientation Strong professional work behaviors- attendance, teamwork, time management, follow through) Demonstrates good judgement in decision making, applies knowledge and experience to guide decisions. Intermediate presentation skills. Some formal training in public speaking/presentation skills preferred. Strong business acumen", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343625934838", "isPrivate": false}, {"id": 343626686699, "name": "Financial, Advisor", "location": "Holtsville, New York, United States", "locations": ["Holtsville, New York, United States"], "hot": 0, "department": "Finance", "business_unit": "Finance", "t_update": 1750084140, "t_create": 1747752120, "ats_job_id": "109271", "display_job_id": "109271", "type": "ATS", "id_locale": "109271-en", "job_description": "Guides and assists different areas of the business in the decision-making process, from corrective actions or tactical activities to more strategic long-term moves, as well as providing guidance and advice to drive both internal and external compliance with Zebra policies. Manages Month End P&L Analysis and Balance Sheet Analysis for the region for review and signoff bring to close any action necessary Develops, interprets and implements financial concepts and information for financial planning and control Manages technical analysis to determine present and future financial performance Utilizes expertise to perform economic research and studies Bachelor's degree in Accounting, Finance or related field required. Minimum 8 years of experience in Accounting or Finance Advanced Excel and database skills Advanced experience with ERP systems, Excel, PowerPoint, OBIEE, Business Intelligence tools Experience in supporting Business Teams, preferably partnering with Senior Leaders Appropriate professional qualification/certification to practice finance in country/region preferred Equivalency: Candidates with 5+ years of experience will be considered with 3 years of relevant Zebra experience, inclusive of participation in the FDP program. Expert knowledge level of accounting practices and principles Strong analytical skills Demonstrated ability to identify and implement process improvements", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343626686699", "isPrivate": false}, {"id": 343626707939, "name": "Software Engineer - Voice Communications", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Kennesaw, Georgia, United States", "Mississauga, Ontario, Canada", "Holtsville, New York, United States", "Holtsville, NY"], "hot": 0, "department": "Engineering", "business_unit": "Products and Solutions", "t_update": 1750427400, "t_create": 1747853940, "ats_job_id": "109286", "display_job_id": "109286", "type": "ATS", "id_locale": "109286-en", "job_description": "Software Development (Go & Flutter): Design, develop, and maintain robust and scalable backend services and APIs using Go (Golang) for voice communication applications. Develop cross-platform mobile applications for Android and iOS using Flutter to integrate with our voice services and provide enhanced user experiences. Collaborate with product and design teams to define application features and technical requirements. Write clean, well-documented, and testable code. Integrate mobile applications with backend voice infrastructure and third-party services. Participate in the full software development lifecycle, including design, coding, testing, deployment, and maintenance. Design, deploy, configure, and maintain enterprise-level voice communication infrastructure, including Cisco Unified Communications Manager (CUCM), Avaya Aura/IP Office, and Webex Calling/PBX Troubleshoot and resolve complex voice quality and connectivity issues across various platforms and network environments. Manage and optimize voice gateways, Session Border Controllers (SBCs), SIP trunks, and related voice network components. Develop and implement dial plans, call routing strategies, and voice security policies. Ensure high availability, scalability, and performance of all voice systems. Design database schemas and optimize queries for performance and scalability. Ensure data integrity, security, and availability. Provide technical leadership and mentorship to junior engineers. Collaborate with cross-functional teams, including network engineers, software developers, and IT support, to deliver integrated solutions. Stay current with emerging technologies and industry best practices in voice communications, mobile development, and database management. Create and maintain comprehensive technical documentation for system configurations, operational procedures, and software designs. Participate in on-call rotation for critical system support. Bachelors degree in Computer Science or relevant field with 5+ year experience or Masters degree and 4+ year experience Experience in developing applications using Go (Golang) Experience in designing, implementing and managing complex voice communication systems using PBX systems. Advance knowledge of enterprise-level voice communication infrastructure including Cisco Unified Communication Manager (CUCM), Avaya Aura/ IP Office and Webex Calling/ PBX solutions. Experience in developing cross platform mobile applications for Android and iOS using Flutter. Experience with relational databases like AlloyDB and PostgreSQL.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343626707939", "isPrivate": false}, {"id": 343624840782, "name": "Sr. Director Software Solutions Consulting", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Holtsville, NY", "Remote, OR, USA"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1747942860, "t_create": 1741042560, "ats_job_id": "108653", "display_job_id": "108653", "type": "ATS", "id_locale": "108653-en", "job_description": "Guides the team through dynamic portfolio and solution roadmaps, ensuring delivery of value engineering tools, RFP responses and customer demonstrations to highlight the differentiation and value of Zebra solutions. Provides strong market and competitive analytics including trend awareness, competitor win/loss assessment and market requirement prioritization. Responsible for annual Software Solutions Consulting sales quotas aligned to the SW specialist sellers across global sales regions. Lead, build and develop a team of Pre-Sales Solution Consultants, giving leaders and team members support and guidance to improve their success and job satisfaction. Support our go-to-market strategies and tactics from a technical solution level with the sales team, including collaboration and scaling SC skills through regional SE and Partner SE teams in collaboration with Sales Enablement. Guide and develop the Pre-Sales team to provide Pre-Sales excellence in complex customer engagements including the promotion of our combined software product offering according to our goto-market strategies. Lead strategy, logistics, and execution of product demonstrations during sales events and functions such as All-Hands meetings, User Groups, Industry Conferences, Trade Shows, etc. Create strategic plans in collaboration with finance and the product and solutions BU, including regional alignment. Develop RFP library and Value Engineering tools, including working with the Product & Solutions Business Unit, Sales Operations platform and enablement team to scale. Develops Guidance for Others; sets strong precedent for innovation and personal expertise in developing creative ideas, solutions, method, and techniques; accountable for decisions that have a direct impact on Zebra overall Deliver customer facing content both formally and informally through the sales motion including but not limited to C-Suite presentations, sales meetings and events, and account sales activities. Provides detailed analytics and recommendations working with marketing intelligence and product marketing to analyze competitive and marketplace trends to drive product roadmap requirements, priorities and use case focus. Ensure maximum awareness and alignment of portfolio strengths and weaknesses to optimize and define ideal customer profile and target accounts and use cases. Bachelor's Degree 15+ years of experience(ideally Solutions Consulting and Strategy, Customer Facing, Proven Success as an Experienced Leader) Ability to drive marketing/go-to market /roadmap strategy in conjunction with solutions consulting /thought leadership Creates technical strategies; industry-wide technical solutions expert Creates the environment for team sales success today while developing new strategies for future growth /cross functional partnership Develops strategies for improving Zebra performance across businesses", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343624840782", "isPrivate": false}, {"id": 343626813855, "name": "Senior Director Business Transformation", "location": "Holtsville, New York, United States", "locations": ["Holtsville, New York, United States"], "hot": 0, "department": "Corporate and Business Services", "business_unit": "Products and Solutions", "t_update": 1750357680, "t_create": 1748627700, "ats_job_id": "109327", "display_job_id": "109327", "type": "ATS", "id_locale": "109327-en", "job_description": "Experience working with platforms, partner ecosystems, and data-driven offerings is essential. Bachelor's degree required 20+ years of progressive experience with a strong knowledge of systems and cross functional processes ideally experience driving transformation, go-to market strategies, Regional Sales, BU experience, and B2B Industry experience. 50% Travel required for role Master's degree in related discipline Demonstrated expertise in improvement practices such as Business Process Reengineering, Process Mapping, Six Sigma and Lean Experience growing transactional business. Experience with Channel based business and building ecommerce capabilities. Success with hardware/ software offerings. Strong project management, planning, and organizational skills Experience with major ERP applications and implementations Comfortable with rapid pace and ambiguity. Strong consensus building and conflict management skills. Ability to work independently and with a cross functional team(s) including sales and marketing Strong leadership skills and desire to take on additional responsibility in the future Lead global go-to-market transformation for SMB/mid-market across 5+ business units, delivering scalable revenue growth and margin expansion. Architect and operationalize integrated commercial strategies by aligning BU roadmaps, product portfolios, and channel dynamics. Optimize global multi-tier distribution including BTR, VAR, e-commerce, and regional partner models for speed and efficiency. Design and institutionalize transformation frameworks that can scale across business units and regions. Build commercial capabilities across people, process, and platforms to support high-velocity execution and performance management. Serve as executive leader of cross-functional transformation programs, driving clear value creation, milestone accountability, and stakeholder alignment. Establish governance mechanisms to drive accountability across regional, functional, and business unit leaders. Act as a strategic advisor to the SVP and BU leaders, with the capacity to assume P&L leadership in critical moments or transition phases. Cultivate a culture of ownership, adaptability, and continuous improvement across transformation and commercial teams. Represent the transformation office in executive forums, providing enterprise-level perspective on growth, risk, and cross-BU alignment.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343626813855", "isPrivate": false}, {"id": 343626518029, "name": "Electrical Engineer, Advanced", "location": "Holtsville, New York, United States", "locations": ["Holtsville, New York, United States"], "hot": 0, "department": "Engineering", "business_unit": "Products and Solutions", "t_update": 1750701540, "t_create": 1746718260, "ats_job_id": "109188", "display_job_id": "109188", "type": "ATS", "id_locale": "109188-en", "job_description": "Establishes requirements for highly complex electrical design projects and may lead a team responsible for establishing requirements. Insure correct features are incorporated first in the projects. Insures correct features are incorporated first in the projects Architects and designs highly complex electrical projects. Completes all phases of the projects. Follows through on all in-process and final inspection activities Develops and applies technical and quality improvements Creates new programs, technologies and solutions based on novel or unique ideas. Insures new ideas and methodologies are documented for use by hardware teams Uses status as a knowledge leader in hardware design and functional knowledge across multiple engineering disciplines and program management to provide technical leadership to a given program Defines requirements for and may design complex new tools to aid in the analysis and solving of complex problems Initiates cross-company collaboration and develops positive relationships with other engineering disciplines Exercises judgment (within broadly defined policies and practices) in selecting methods, techniques and evaluation criteria for obtaining results May coordinate the activities of other personnel Networks with key contacts outside own area of expertise. Interacts with management and senior customer personnel on matters requiring coordination across organizational lines. Represent the organization as the principal customer contact and often performs project leadership Bachelor's degree and 5+ years' experience or Masters degree and 4+ years' experience Experience with embedded Microprocessors, memory systems, analog circuits, schematic capture Schematic capture, high density board layout and bringup experience Proficiency in CAD tools ( i.e. Cadence Allegro, etc.), oscilloscope, bench power supplies, DMM, etc. Experience with Digital and Analog Circuit Design theory Knowledge and experience in designing battery management systems and DC-DC power Supplies Experience with lithium ion battery design, gas gauging, charging, cell and battery management are all strongly preferred Experience with computer/smartphone chipsets such as Qualcomm, TI, Intel, etc. EMC best practices and regulatory troubleshooting experience, such as ESD and EMI Knowledge and experience with common embedded communication protocols such as, DDR, USB, I2C, SPI, UART, MIPI, RS232, etc. is strongly preferred High volume product development experience and design for manufacturing and reliability is highly preferred Knowledge of embedded software is a plus", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343626518029", "isPrivate": false}, {"id": 343626845661, "name": "Field Service Technician, II:   Northeastern Ohio/Western Pennsylvania", "location": "Harrisburg, Pennsylvania, United States", "locations": ["Harrisburg, Pennsylvania, United States", "Pittsburgh, PA", "Youngstown, OH"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Global Supply Chain and Repair", "t_update": 1750727520, "t_create": 1748884680, "ats_job_id": "109332", "display_job_id": "109332", "type": "ATS", "id_locale": "109332-en", "job_description": "Provides onsite repair services of Zebra devices/solutions, according to service contract requirements. Consistently demonstrates positive customer interaction skills, responsiveness and actively listening Evaluates and validates customer service request information, repair history, and contract entitlements. Performs basic tasks associated with diagnosing and servicing Zebra devices or solutions - on an expanding subset of products or applications. This includes receiving/shipping parts or devices, reviewing customer service requests, basic troubleshooting, telephone diagnostic activities, physical/mechanical repairs, inspection, retrofits, firmware and software updates, , cleaning, testing and return to service, verifying operation of the device/solution in the customers environment. Keeps the customer and other stakeholders informed of status of service/repairs. Leverages experience and knowledge to accelerate troubleshooting and root cause identification. Learns and begins to apply basic product design principles (i.e. torque, tension, heat transfer, power, wireless, etc.) in troubleshooting, diagnosis and action plans. May provide basic operational/maintenance instruction to customer personnel Understands and manages against customer SLA's for all service calls including response time and service delivery requirements. Develops and demonstrates knowledge of contract entitlements for key accounts in assigned territories Participates in after hours/standby coverage rotation as assigned Manages parts inventory proactively to ensure availability to meet all SLA requirements Records work performed in the form of symptom codes and parts replacement reasons, using Zebra systems as required. Maintains logs on repair activities. Submits reports on service activity as required by management. Requests reports to be run and analyze data related to operational status (i.e. WIP status, hold reports, etc.). Develops the ability to see larger scale trends in terms of product failure modes and repeat repairs (i.e. customer application, design, parts, etc.) Records hours worked onsite and travel time/mileage per company policy Meets internal standards and applicable government or industry regulations for productivity, quality, and safety/compliance Practices 6s for the Field and other continuous improvement tools. Regularly contributes ideas and supports the implementation of continuous improvement action items Demonstrates consistent, compliant use of internal systems Develops an understanding of the cost components of the operation (i.e. materials, labor, supplies, etc.) Learns and demonstrates the ability to create work instructions, check sheets, or other process documentation May attend meetings or have interactions with the tech support, quality, engineering, or other groups to explain typical product failure modes Demonstrates basic calibration and maintenance tasks of the tools/equipment used in the operation. Keeps tools and testing equipment in good working order Develops and demonstrates expertise in repair tasks that require advanced skills (i.e. advanced soldering, board reflow, special downloading, etc.) 2 Floating Holidays and Paid Volunteer Time Off High School or equivalent Associates degree or certification strongly preferred 2+ years experience Have reliable transportation with capability to carry spare parts inventory Able to work at height, from ladders up to 10 feet, and must be capable of operating and working from scissor or boom lift at height up to 60 feet. Lift certification preferred Physically able to climb, bend, kneel, lift and carry up to 50 lbs Have good working knowledge of MS office Strong organizational, time management and communication skills Driving records must be maintained that meets with Zebra's internal policies Has or is willing to complete Weights & Measures certification Has or is willing to complete NET + certification 100% locally in assigned territory FLSA (U.S. only): Non-Exempt Come join the herd! Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. Know Your Rights:                                                                      https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos:                                                                https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition - our front-line workers have an average 7-year tenure! Healthcare, Dental & Vision, Tuition Reimbursement", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343626845661", "isPrivate": false}, {"id": 343626982739, "name": "Command Center Specialist (Seasonal Part-Time) - Remote US", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Remote"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Products and Solutions", "t_update": 1750273440, "t_create": 1749602100, "ats_job_id": "109372", "display_job_id": "109372", "type": "ATS", "id_locale": "109372-en", "job_description": "Participate in game and venue remote monitoring, problem resolution, and GDOps support, as necessary. 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