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{"domain": "zebra.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"customContent": {"positionSections": [{"body": " <div class=\"row \">\n <div class=\"carousel\">\n <div class=\"row \">\n <div class=\"react-swipe-container carousel\" style=\"overflow: hidden; visibility: visible; position: relative;\">\n <div style=\"overflow: hidden; position: relative; width: 2934px;\">\n <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Blog | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718309335::zebra2") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>About Zebra Technologies Corporation</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Gain a performance edge by intelligently connecting people, assets, and data with...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra%2Fcompany-information%2Fcorporate-social-responsibility.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718397549::image3") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Corporate Social Responsibility | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n </div>\n </span>\n </a>\n </div>\n </div>\n <div data-index=\"1\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -978px;\"> </div>\n <div data-index=\"2\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -1956px;\"> </div>\n </div>\n </div>\n </div>\n <div class=\"row \">\n <div class=\"carousel-dots text-center\"></div>\n <div class=\"carousel-dots-counter\">1/1</div>\n </div>\n </div>\n </div>\n", "title": "Recommended Articles For You"}]}, "page_image": "https://static.vscdn.net/images/careers/demo/zebra/1729617294::Job+Posting+Logo+Image", "hideReferralJobCart": true, "showUploadResumeModal": 1, "uploadResumeModal": {"title": "Welcome to Zebra's Career Site", "subtitle": "Let us help you streamline your search. 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", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion & Diversity", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis. You can manage these notifications by selecting Manage Notifications from the email. Please confirm you agree to the Data Privacy."}, "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar", "link": "https://zebra.eightfold.ai/careers", "background": "#000000"}, "hideJobCart": false, "page_title": "Careers at Zebra", "job_page_title": "Careers at Zebra", "page_description": "Careers at Zebra", "hide_matched_section": true, "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "positions": [{"id": 343624606313, "name": "Supply Chain Planner, II", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Supply Chain", "business_unit": "Global Supply Chain and Repair", "t_update": 1741962360, "t_create": 1739154240, "ats_job_id": "108500", "display_job_id": "108500", "type": "ATS", "id_locale": "108500-en", "job_description": "As a member of our global supply chain organization, you will experience an environment where our values for innovation, operational excellence, and a commitment to making a positive impact come to life. 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Bachelor's degree required Business, Supply Chain, Finance or related field preferred 2-5 years of experience International Supply Chain experience in service and/or manufacturing a plus Ability to organize and prioritize work Strong analytical and problem-solving skill Strong interpersonal and communication skills Oracle knowledge a plus Proficient in Microsoft Office Suite, particularly Excel Support and actively participate in deployment of supply chain model within region Plan and develop supply schedule to keep sufficient inventory positions to support material requirements of internal or external customers Regularly review and adjust demand plan with internal stakeholders Applies Zebra's procedures to resolve issues and mitigate constraints impacting supply plan including capacity, transportation, and order-management errors Monitor open purchase orders to ensure on time deliveries; partner with Order Management to resolve any admin/order error(s) Escalate shortages within the broader supply chain organization and work to support resolution Develop and maintain strong working relationships and communications with key cross functional stakeholders to confirm production/shipping schedules Perform ad-hoc analysis as needed Participate in cross-functional projects as a representative of the supply chain function", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343624606313", "isPrivate": false}, {"id": 343624544518, "name": "Supply Chain Planner, II", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Supply Chain", "business_unit": "Global Supply Chain and Repair", "t_update": 1741962360, "t_create": 1738678920, "ats_job_id": "108450", "display_job_id": "108450", "type": "ATS", "id_locale": "108450-en", "job_description": "As a member of our global supply chain organization, you will experience an environment where our values for innovation, operational excellence, and a commitment to making a positive impact come to life. 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Support and facilitate the purchase of components from Zebra-approved brokers based on procurement guidance. Support and facilitate the offering of components to Zebra-approved brokers. Work with data, ensuring accuracy and validation. Coordinate data requirements and maintain effective communication with internal stakeholders. Manage the database of components and sales details. Process purchase and sales orders in the system. Track and trace shipments. Engage in continuous improvement activities", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343624544518", "isPrivate": false}, {"id": 343623306811, "name": "Senior Manager Supply Chain Planning (MY)", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Supply Chain", "business_unit": "Global Supply Chain and Repair", "t_update": 1741962180, "t_create": 1730443920, "ats_job_id": "107589", "display_job_id": "107589", "type": "ATS", "id_locale": "107589-en", "job_description": "moderated by the Team to ensure that inventory positions are appropriate to meet the demand requirements relative to; product lifecycle, inventory on order and in transit, finished goods and inventory quality. Decisions regarding whether a SKU is a BTS, BTO or CTO are made by the Team. As a member of our global supply chain organization, you will experience an environment where our values for innovation, operational excellence, and a commitment to making a positive impact come to life. Our customer first approach and agility enable us to leverage the creativity of the team to adapt swiftly to challenges and create exceptional value for those we serve. Collaboration and teamwork are at the heart of our operations. We drive an operating model and value set where accountability to one another is genuine and executed with consistency, knowing that we succeed as one. Together, we inspire one another, embrace continuous improvement, and make a meaningful impact! Develop resolutions where analysis of situation or data requires an in-dept evaluation of variable factors. Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing including workforce and succession planning. Responsible for the training, development, and management of talent within organization. Acts as advisor to subordinates to meet schedules and/or resolve technical problems Provides guidance to subordinates within the latitude of established policies Frequently interacts with subordinates, customers, and/or peer group managers; often must lead a cooperative effort among members of a project team Preferred Education: Bachelor's degree in an appropriate discipline required. Preferred Work Experience (years): Bachelor's degree and 12 or more years of experience. Wide, solid breadth in Materials management experience including Purchasing, Planning (Strategic & Tactical) and Manufacturing. Excellent analytical skills required relative to data mining and process development/improvement Direct manufacturing experience in the electronics industry is a plus None To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department. Review vendor created requirements and design specifications to ensure fit for purpose. Engage Business SMEs to gather and derive business and system requirements and translate them into functional - technical specifications. Apply cross-functional business processes, identify fit gaps and propose remediation. Design specific strategy and solutions to meet project deliverables. Oversee and problem solve system issues in respective applications portfolio to determine the best course of action. Lead business process documentation and identify areas for process improvement opportunities. Review planning requirements; understands drivers behind net changes. Prepares supply chain plans. Drive 3rd party commit rates and on time shipment improvements. Escalate shortages Mitigates constraints impacting supply plan including capacity, expediting, etc. recommend or place purchase orders. Drive process improvement projects; evaluates and recommends complex and best in class supply chain solutions. Negotiate with suppliers, work with key suppliers in order to resolve problems, network with", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343623306811", "isPrivate": false}, {"id": 343624575612, "name": "Supply Chain Planner, Senior (EMEA Working Hours )", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Supply Chain", "business_unit": "Global Supply Chain and Repair", "t_update": 1741962360, "t_create": 1738854240, "ats_job_id": "108484", "display_job_id": "108484", "type": "ATS", "id_locale": "108484-en", "job_description": "As a member of our global supply chain organization, you will experience an environment where our values for innovation, operational excellence, and a commitment to making a positive impact come to life. 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Strong communication skills (listening, providing clear and concise information, using proper language and grammar) Fluent level of English (written and verbal) as well as local language as applicable Data savvy and date driven person with attention to detail Strong adherence to processes and procedures Continuous learning and self-development mindset Intermediate negotiation skills Intermediate problem-solving skills Intermediate presentation skills Structured person with continues improvement mindset Working knowledge on Oracle and MS tools - Excel, PBI, Smartsheet Active collaboration in the end-to-end planning partnership with internal stakeholders (Procurement team) and external multi-tier suppliers in APAC region Active participation in the PSM (Part Shortage Management) process and system designed to identify, escalate, and solve part shortages impacting our ability to meet our customer requirements. Active participation in the weekly Supply Assurance call, providing updates on critical component shortages Communicate the latest production plans/ supply commits from Tier 2 suppliers to Tier 1 suppliers and to Zebra Global Supply Planning Team Drive improvements of delivery performance of T2 suppliers Drive supply agility programs (e.g., buffer stocks, LT reduction, pull-in systems, STI) Provide operational support of component transition projects Drive execution of dual/ multi source in alignment with Procurement strategy Support component resiliency projects to enhance supply chain robustness Follow existing open market purchasing strategy, processes, and approved supplier list. Reduce our PPV related to open market component purchases Achieve operational goals for key metrics Engage in continuous improvement activities", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343624575612", "isPrivate": false}, {"id": 343623349514, "name": "Senior Manager Repair Services", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Supply Chain", "business_unit": "Global Supply Chain and Repair", "t_update": 1741962180, "t_create": 1730949600, "ats_job_id": "107651", "display_job_id": "107651", "type": "ATS", "id_locale": "107651-en", "job_description": "As a member of our global supply chain organization, you will experience an environment where our values for innovation, operational excellence, and a commitment to making a positive impact come to life. 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Managing Repair Operations / Reverse Logistics / 3rd Party Operations Management Responsibility for managing customer facing metrics, working in high pressure/ fast moving / high volume supply chain Work history across broad supply chain functions (planning, operations, procurement, logistics, quality) P&L management - can relate operational performance to financial metrics, demonstrate ability to improve both Operational Excellence - knowledge of Continuous Improvement/ Lean Six-Sigma Methodology, achieved Green or Black Belt People Leader - managing Front Line Employees, interacting with Sales teams and other Supply Chain cross functions. Strategic & Highly Analytical - proficient in business case development, supply chain strategy development / implementation, analytics across various supply chain metrics. Self-Starter / Problem Solver / Change Agent - ability to operate with minimal oversight, take ownership of any problem until resolved, understands how to navigate organization to implement solutions. The Zebra Service Organization is a critical differentiator in the marketplace. We provide a variety of warranty and insurance for hardware products in both AIT & EVM segments. The Repair Operations team is responsible for the administration of these insurance products by providing timely and high-quality repair solutions to our customers. In Asia - we operate in over a dozen countries and process several hundred thousand repairs annually. - The Repair Ops Sr Manager role will be responsible for the satisfactory execution of all APAC depot repairs and ensure the highest level of customer satisfaction. On a tactical level - the individual will work with 3rd party depots, manage Zebra owned depots, and work with many internal cross functions such as Quality, Finance, Customer Care, Trade Compliance, and Engineering to meet our financial & operational goals. On a strategic level - as we gain more traction with Sales teams, we are constantly evaluating our supply chain network & costs in any given country. The individual we hire would be a leader in helping APAC Repair Ops build the most effective supply chain for the future needs of our customers. Accordingly, the right candidate will have a broad functional knowledge of the supply chain, demonstrated experience serving customers in a high-pressure environment, be diligent in Lean Six Sigma methodology, and someone who can achieve outcomes either by directly managing teams or via influence of cross functional resources.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343623349514", "isPrivate": false}, {"id": 343623637989, "name": "Channel Partner Support Specialist, II", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Marketing", "business_unit": "Sales", "t_update": 1741943760, "t_create": 1733131320, "ats_job_id": "107883", "display_job_id": "107883", "type": "ATS", "id_locale": "107883-en", "job_description": "Provide a single point of contact for Zebra's partner community and sales team for all inquiries related to the PartnerConnect program, program benefits and administration. Effectively work with partners, distributors, and sales personnel to resolve inquiries primarily through phone, email, and chat. Collaborate with other internal teams to ensure non-program-related inquiries are directed and resolved as appropriate. Supports alignment between the channel team (for process and channel program changes) and other cross-functional teams (sales, services, order management, deals desk, finance etc.). Proactively engage partners to ensure annual compliance is completed. Assists with marketing messaging and helps customize promotions. Works with partners to on-board and off-board and understand the PartnerConnect program. Assist partners with a variety of tool access and navigation. Carries out contract administration and access to training and certification for partners including enablement partner tools. Deal Registration administration, vetting, processing, and issue troubleshooting and resolution. Influence Registration review and processing. Partner administrator account set up, tool access requests, partner account maintenance, contact management. Troubleshoot and resolve PartnerGateway log-in issues experienced by partners. Ensures accurate and timely creation and maintenance of Partner Master Data. New partner application vetting, processing, and onboarding. Works to resolve partner issues with tools and processes, escalates as appropriate, if necessary, and coordinates Account merges and acquisitions processing. Review accounts and understand the merge process. Initiate and process account merges as appropriate. Account cleanup and deduplication. Review and process company name and address changes. Supportive involvement in any new platform and systems testing. Active participation in system testing. Supports management and delivery of ongoing program requirements. Reporting, management and delivery of ongoing program requirements. Preferred Education: Bachelor's (BA/BS) degree in a relatable field or equivalent work experience. Preferred Work Experience (years): 0-2 years of applicable work experience; previous work experience preferred. Team player Action-oriented Customer focused Results driven Strong communications skills Problem-solving and interpersonal skills Excellent time and task management CRM/PRM knowledge Excel/PowerPoint/Salesforce Channel program administration and support experience Awareness of regional and cultural differences Excellent written and verbal communication Calm and confident telephone manner Multitasking abilities Attention to detail and accuracy are a must Advanced English (written and verbal) Fluent in Chinese (Mandarin, written and verbal) Any other additional APAC language would be beneficial None To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343623637989", "isPrivate": false}, {"id": 343624676199, "name": "Payroll Administrator, II", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Finance", "business_unit": "Finance", "t_update": 1741944240, "t_create": 1739759760, "ats_job_id": "108558", "display_job_id": "108558", "type": "ATS", "id_locale": "108558-en", "job_description": "Accurately process multi-country payroll in compliance with wage and hour laws and meeting company deadlines. Collate the inputs provided and review the data to ensure its reasonableness and accuracy. Unusual items are investigated and resolved before providing the inputs to payroll vendor. Act as a primary point of contact with payroll vendor, resolving issues or discrepancies that arise. Review payroll output report to ensure all inputs provided are accurately captured and to ensure the payroll report complies with local statutory regulations, and the vendor is adhering to these standards. Reconcile and analyze payments for payroll tax withholdings, retirement plan contributions, garnishments, and all other withholdings ensuring that statutory due dates are met. Execute and maintain all court-ordered withholdings. Create ad hoc reports upon request. Keep current on all payroll-related laws, policies, and regulations through on-line and written resources, and attending payroll seminars as needed. Register and maintain tax agency accounts. Process all non-cash compensation transactions including stock options, employee awards, relocations, and other programs. Prepare and process year end wage tax information. Document and update all payroll procedures as needed. Support payroll journal entry, payroll account reconciliation and review of payroll related accounts. Provide support for and participate in external initiatives, such as all payroll system upgrades, and integration projects as needed. Assist with payroll process improvements and other departmental initiatives. Maintain proper payroll records to support internal and external audits. Maintain strict confidentiality of payroll records. Maintain payroll KPI (timeliness & accuracy) target at 100% every month. Bachelor's degree in relevant fields. Typically requires 1-2 years of related experience Solid knowledge of statutory payroll laws and payroll accounting practices Ability to meet all payroll and accounting deadlines Must be highly organized and detail minded Ability to communicate effectively both oral and written with a customer service approach Ability to work within a team environment and possess skills to support process change Competency in spreadsheet and word processing applications", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343624676199", "isPrivate": false}, {"id": 343622348930, "name": "Technical Customer Support, I (Spanish Language Specialist)", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Sales", "t_update": 1737028740, "t_create": 1725950340, "ats_job_id": "107182", "display_job_id": "107182", "type": "ATS", "id_locale": "107182-en", "job_description": "Troubleshoots problems with appropriate applications, products and vendors. Develops an understanding of multiple applications and platforms. Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. Diffuses upset customers Fully documents customer interactions in real-time Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments Identifies and escalates complex problems under direct supervision Works on a limited variety of problems of limited scope using defined procedures and practices Collaborates with fellow technicians and supervisor to solve problems Familiarizes self with new technologies, products and platforms Bachelor's degree or Associate Degree (Technical Degree). Technical Certifications preferred 1-3 years demonstrated working experience required Basic computer literacy with a working knowledge of the Microsoft Office Package Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers Demonstrates strong customer service and communication skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343622348930", "isPrivate": false}, {"id": 343624681879, "name": "Technical Customer Support, II", "location": "Penang, Malaysia", "locations": ["Penang, Malaysia"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Sales", "t_update": 1741001640, "t_create": 1739855040, "ats_job_id": "108567", "display_job_id": "108567", "type": "ATS", "id_locale": "108567-en", "job_description": "Troubleshoots problems with appropriate applications, products and vendors. Communicates varied technical solutions to customers via multiple channels using effective communication, listening and comprehension skills. Fully documents customer interactions in real-time; may author content for review. Solves problems in a timely manner using full understanding of the product functions and features and customer environment. Analyzes and corrects product issues/ malfunctions with intermittent supervision on day-to-day work and general supervision on new assignments. Works on a full range of problems of moderate scope that require selection and/or modification of existing procedures and processes, Manages multiple tickets related a spectrum of technical problems. Collaborates with fellow technicians and supervisor to solve complex problems. Demonstrates the ability to articulate technical issues in simple to understand terms to both management and customers. Demonstrates leadership qualities. Demonstrates strong customer service, communication and problem solving skills. 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button.btn-sm.pointer.position-apply-cancel-button{
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.dropzone{
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button.btn-sm.btn-primary.pointer{
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}
button.btn-sm.btn-secondary.pointer.cancel-btn{
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a.btn.btn-secondary.browse-button{
color:#0073E6 !important;
border:1px solid #0073E6!important;background-color: #FFFFFF !important;
}
#career-workflow .browse-button{background-color:#0073E6 !important;}
#career-workflow .privacy-agreement .action-buttons .btn-primary{
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#career-workflow .btn-secondary.cancel-btn{
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border:1px solid #0073E6 !important;
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#career-workflow .dropzone:{
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button.btn.btn-secondary {
color: #0073E6 !important;
border: 1px solid #0073E6 !important;background-color: #FFFFFF !important;
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button.btn.btn.btn-primary{
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border: 1px solid #0073E6;color: #FFFFFF !important;!important;
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@media (max-width: 600px) {
.hero-image {
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margin-top: 1.2rem; /* Adds a top margin of 10 pixels */
}
}