Director Product Management-Managed and Professional Services

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", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. 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Responsible for defining, developing, and executing the global managed (predictive maintenance, device/asset management) and professional services (solution design, integration, deployment, and optimization) strategy that complements Zebras hardware and software product lines ensuring customers receive end-to-end lifecycle services from deployment to optimization. Leads a team of product and business development managers and consultants in shaping specialized services that drive measurable outcomes in asset visibility, workforce efficiency, and operational uptime. Identifies customer pain points across their operations' lifecycles and create high-value service offerings that reduce customers' total cost of ownership, drive retention and generate recurring revenue. Partners with engineering and service delivery to define delivery models, SLAs, and performance metrics. Develops overall practice growth strategy; sets bookings, revenue, and gross margin goals for the product. Develops offer specifications and requirements are obtained from customers, channel partners, and system integrators Oversees conceptual studies and market research; generates design concepts for new offer ideas, or significant complex enhancements of existing offers. Proactively canvasses internal and external organizations and resources for service ideation and innovation. Provides a focal point to which new ideas may be directed to determine feasibility. Interfaces with engineering and emerging technology teams to determine feasibility, cost, and development estimates for generating ROI analysis Oversees collaboration with finance, product marketing, sales operations, marketing management, service delivery and other internal personnel in the development of execution plans, pricing, and cost recommendations. Oversees the development of business forecasts / outlooks for use in sales forecasts, planning, and assessing business growth attainment. Partners with appropriate regional counterparts and marketing organizations in the development and implementation of offer demonstration, training programs, collateral and digital content and other tools Responsible for the acquisition of managed and professional service market needs via end-user, sales, and channel input, and general market assessments. This position is responsible for ensuring and directing the ongoing review of the competitive environment for his/her services category. This is accomplished through analysis of competitive offers and compilation of other pertinent findings. The Director, Product Management ensures that his/her organization works with the Product Marketing and Marketing Communications in developing product promotion programs (advertising, PR, trade shows, etc.). Product Management is responsible for ensuring that positioning and factual content are correct, and that timing for release of promotional materials fits with the product launch schedule. 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