{"domain": "zebra.com", "user": "Import zebra.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"customContent": {"positionSections": [{"body": "<div class=\"row \">\n      <div class=\"carousel\">\n         <div class=\"row   \">\n            <div class=\"react-swipe-container carousel\" style=\"overflow: hidden; visibility: visible; position: relative;\">\n               <div style=\"overflow: hidden; position: relative; width: 2934px;\">\n                  <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background-size: contain !important; background: url(&quot;https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>Blog | Zebra</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background-size: contain !important; 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background: url(&quot;https://www.zebra.com/content/dam/zebra_new_ia/en-us/corporate-and-brand/csr/video-website/csr-video-website-sustainability-en-us.mp4/jcr:content/renditions/cq5dam.thumbnail.319.319.png.transform/image-small/image.png&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>Corporate Social Responsibility | Zebra</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                  </div>\n                  <div data-index=\"1\" style=\"float: left; 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target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Careers at Zebra<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"http://www.linkedin.com/pulse/interview-flexible-working-hours-standard-worklife-world-hyb%25C3%25A1%25C5%25A1kov%25C3%25A1/?trackingId=uBxTkXBTR%2FGaD5ddd3yNIw%3D%3D\">Flexible Work & Zen</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility/social/people.html\">Gen Z</a></li>\n              <li><a target=\"_blank\" href=\"https://www.linkedin.com/pulse/social-network-corporate-education-your-development-can-hyb%C3%A1%C5%A1kov%C3%A1/\">Education</a></li>\n              <li><a target=\"_blank\" href=\"https://www.youtube.com/watch?v=I7LL_DSSKs0\">Internships</a></li>\n            </ul>\n          </li>\n          <li 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All Rights Reserved.</strong></span></h3><h3 style=\"text-align: center;\"> </h3><h3 style=\"text-align: center;\"><span style=\"color: #808080;\"><strong>Zebra is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law.</strong></span></h3>"}, "custom_style": {"font": "https://fonts.googleapis.com/css?family=Poppins%7CVarela+Round&display=swap", "css": "#eightfold-chatbot .open-chat-bot .chat-bot-title{ margin-right:30px!important;} #eightfold-chatbot .botui-actions-buttons-button.reset-button {\n    background-color: transparent!important; color: #146DA6!important;\n} .botui-actions-buttons-button.something-else {\n    background-color: white!important;\n} .jumbotron {\n    text-transform: capitalize!important;\n}#EFSmartApplyContainer .hero-image {\nmargin-bottom: 30px!important;\n} .navbar-nav 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class=\"container-fluid\">\n      <!-- Brand and toggle get grouped for better mobile display -->\n      <div class=\"navbar-header\">\n        <button type=\"button\" class=\"navbar-toggle collapsed\" data-toggle=\"collapse\" data-target=\"#bs-example-navbar-collapse-1\" aria-expanded=\"false\">\n          <span class=\"sr-only\">Toggle navigation</span>\n          <span class=\"icon-bar\"></span>\n          <span class=\"icon-bar\"></span>\n          <span class=\"icon-bar\"></span>\n        </button>\n        <a class=\"navbar-brand\" href=\"https://careers.zebra.com/careers\" style=\"color: rgb(0, 0, 0);\">\n            <img src=\"https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar\" alt=\"eightfold-logo\">\n        </a>\n      </div>\n  \n      <!-- Collect the nav links, forms, and other content for toggling -->\n      <div class=\"collapse navbar-collapse\" id=\"bs-example-navbar-collapse-1\">\n        <ul class=\"nav navbar-nav\">\n            <li 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aria-haspopup=\"true\" aria-expanded=\"false\">Life at Zebra<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/about-zebra/careers/benefits.html\">Benefits</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility.html\">Corporate Social Responsibility</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/content/dam/zebra_new_ia/en-us/corporate-and-brand/compliance/policy-environment/zebra-report-sustainability-accounting-standards-board-en-us.pdf\">Inclusion and Diversity</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/us/en/blog.html\">Zebra Blog</a></li>\n              <li><a target=\"_blank\" href=\"http://www.zebra.com/content/dam/zebra_new_ia/en-us/corporate-and-brand/compliance/policy-environment/zebra-cdp-verification-statement-2020.pdf\">External verification of our carbon emissions</a></li>\n            </ul>\n          </li>\n          <li class=\"dropdown\">\n            <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Careers at Zebra<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"http://www.linkedin.com/pulse/interview-flexible-working-hours-standard-worklife-world-hyb%25C3%25A1%25C5%25A1kov%25C3%25A1/?trackingId=uBxTkXBTR%2FGaD5ddd3yNIw%3D%3D\">Flexible Work & Zen</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility/social/people.html\">Gen Z</a></li>\n              <li><a target=\"_blank\" href=\"https://www.linkedin.com/pulse/social-network-corporate-education-your-development-can-hyb%C3%A1%C5%A1kov%C3%A1/\">Education</a></li>\n              <li><a target=\"_blank\" href=\"https://www.youtube.com/watch?v=QtANBvLvzDk\">Internships</a></li>\n            </ul>\n          </li>\n          <li class=\"dropdown\">\n            <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Interviewing at Zebra<span class=\"caret\"></span></a>\n            <ul class=\"dropdown-menu\">\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers.html\">Hiring Process</a></li>\n              <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers/workplace-accommodations.html\">US EEO Policy and NA Accessibilty Assistance page</a></li>\n            </ul>\n          </li>\n<li><a href=\"https://zebra.icims.com/icims2/servlet/icims2?module=Root&action=samlAuthnRequest&RelayState=https://intranet-zebra.icims.com/r.jsp\" target=\"_blank\">Internal Employee Job Portal</a></li>\n          <li><a href=\"https://careers.zebra.com/careers/join\">Join our Talent Network</a></li>\n        </ul>\n      </div><!-- /.navbar-collapse -->\n    </div><!-- /.container-fluid -->\n  </nav>", "footer": ""}, "custom_style": {"css": "#EFSmartReferContainer .position-details .col-md-8 { width: 100%; } /* Removing default navbar from the thank you for applying screen */\n#EFSmartApplyContainer .navbar {    \n    display: none!important;\n}\n\n#eightfold-chatbot .open-chat-bot .chat-bot-title{\n    margin-right:30px!important;\n}\n\n/* changing chatbot colours, START */\n#eightfold-chatbot .botui-actions-buttons-button.reset-button {\n    background-color: transparent!important;color: #146DA6!important;\n}\n\n#eightfold-chatbot .botui-actions-buttons-button.something-else {\n    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Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA) and the United Kingdom is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. 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Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies."}, "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar", "link": "https://zebra.eightfold.ai/refer", "background": "#000000"}, "hideJobCart": false, "page_title": "Careers at Zebra", "job_page_title": "Careers at Zebra", "page_description": "Careers at Zebra", "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": false}, "pid": "343615937189", "positions": [{"id": 343615937189, "name": "Enterprise Systems Analyst  A (IN), Senior", "location": "Bangalore, India", "locations": ["Bangalore, India"], "hot": 0, "department": "Information Technology", "business_unit": "Sales", "t_update": 1699248960, "t_create": 1696374420, "ats_job_id": "104474", "display_job_id": "104474", "type": "ATS", "id_locale": "104474-en", "job_description": "Provide Antuit customers with expert level Technical Support within the defined parameters of Antuit Support Services including defined SLAs, with a focus on quality and customer satisfaction. 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The successful candidate must be highly motivated to work in a fast paced environment, handling customer issues in real time. They must have experience in understanding customer business needs and have the ability to translate technical information to the customer. Maintaining consistent communication with business stakeholders through the incident and problem resolution processes. Understand and adhere to Information Security policies, guidelines, and procedure, practice them for protection of organizational data and Information System. Take part in Information Security training and act accordingly while handling information. Report all suspected security and policy breach to Infosec team or appropriate authority (CISO). EEOC The successful candidate will have the following profile/experience: A bachelor's degree or technical diploma in Computer Science, Electronic Engineering, Computer Engineering, or related field 2-4 years' experience in IT / application support Good level knowledge of IT operations, including production process management and troubleshooting. Knowledge of Linux, AWS, Amazon Azure, java, debugging/troubleshooting, is preferred Excellent verbal and written communication skills to collaborate closely with your remote colleagues in the North America and across the Globe. Maintaining consistent communication with business stakeholders through the incident and problem resolution processes. Ability to work in high pressure, multi-tasking support roles with abilities to prioritize customer issues, apply quick break-fixes and take steps for eliminating the root cause. Application Support Engineer will be involved with regular escalation and coordination activities. Must be flexible to support clients on some evening and weekends if the business need arises. 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