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href=\"http://www.linkedin.com/pulse/interview-flexible-working-hours-standard-worklife-world-hyb%25C3%25A1%25C5%25A1kov%25C3%25A1/?trackingId=uBxTkXBTR%2FGaD5ddd3yNIw%3D%3D\">Flexible Work & Zen</a></li>\n <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility/social/people.html\">Gen Z</a></li>\n <li><a target=\"_blank\" href=\"https://www.linkedin.com/pulse/social-network-corporate-education-your-development-can-hyb%C3%A1%C5%A1kov%C3%A1/\">Education</a></li>\n <li><a target=\"_blank\" href=\"https://www.youtube.com/watch?v=QtANBvLvzDk\">Internships</a></li>\n </ul>\n </li>\n <li class=\"dropdown\">\n <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Interviewing at Zebra<span class=\"caret\"></span></a>\n <ul class=\"dropdown-menu\">\n <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers.html\">Hiring Process</a></li>\n <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers/workplace-accommodations.html\">US EEO Policy and NA Accessibilty Assistance page</a></li>\n </ul>\n </li>\n<li><a href=\"https://zebra.icims.com/icims2/servlet/icims2?module=Root&action=samlAuthnRequest&RelayState=https://intranet-zebra.icims.com/r.jsp\" target=\"_blank\">Internal Employee Job Portal</a></li>\n <li><a href=\"https://careers.zebra.com/careers/join\">Join our Talent Network</a></li>\n </ul>\n </div><!-- /.navbar-collapse -->\n </div><!-- /.container-fluid -->\n </nav>", "footer": ""}, "custom_style": {"css": "#career-workflow .privacy-agreement .action-buttons .btn-sm:{\nborder:1px solid #0073E6 !important;\n}\n\n#career-workflow .privacy-agreement .action-buttons .btn-sm{\nborder:1px solid #0073E6 !important;\n}\n.dropzone{\nborder:1px solid #0073E6 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START*/\n#EFSmartReferContainer .job-cart-button {\n display: none !important;\n}\n\n#EFSmartReferContainer .add-to-job-cart-button {\n display: none !important;\n}\n#EFSmartReferContainer .personalization-bar {\n display: none !important;\n}\n\n#EFSmartReferContainer .position-apply-button {\n !important;\n}\n\n/* END */\n\n/*removing the white bar space from the top of the page, START*/\n#EFSmartReferContainer .match-bar.center.pointer {\n display: none !important;\n} \n\n#EFSmartReferContainer .panel .row {\n margin-top: 0px!important;\n}\n/*END*/\n\n\n.nformal_button_refer {\n display: none !important;\n color: white !important;\n background-color: #0073E6 !important;\n margin-top: 10px;\n height: 36px;\n}\n\n.navbar-nav a{\n color: white !important;\n}\n\n.navbar a {\n font-size: 16px !important;\n}\n\n.navbar .navbar-brand {\n padding-top: 5px;\n}\n\n.top-navigation .navbar-brand {\n color: #fff;\n padding: 9px 19px;\n}\n\n/* Put the custom navbar in front of the default 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!important;\n}\nspan.circle-number-indicator {\n background: white !important;\n color: #0073E6;\n}\n.all-positions-header h1{\n color: white;\n display: none;\n}\n.jumbotron h1 {\n background:rgba(1,115,229,0.8);\n font-size: 38px !important;\n text-align: center;\n width: fit-content;\n line-height: inherit;\n padding-inline: 10px;\n}\n.hero-image{\n height: 380px !important;\n max-width: 100% !important;\n}\n.perk-icon {\n color:#0073E6 !important\n}\n.fixed-top > nav.navbar {\n display: none;\n}\nnav.navbar.navbar-default {\n position: relative;\n}\n.refer .fixed-top > nav.navbar {\n display: block;\n}\nelement.style {\n background: #ffffff;\n}\n@media (min-width: 768px){\n .perk{\n width:25% \n }\n}\n\n@media screen and (min-width: 1600px){\n .hero-image{\n height:500px !important;\n }\n}\n@media (max-width: 768px) {\n .related-blog {\n width: 24.6rem;\n }\n}\n"}, "custom_head_scripts": {"HOME_PAGE_LOAD": "window.addEventListener(\"load\", function () {\n x = 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", "title": "Health & Well-Being", "icon": "fa-heartbeat"}, {"title": "Financial Future", "description": "Retirement benefits, Discounted Employee Stock Purchase Program and other resources to help you reach your long term financial goals.", "icon": "fa-piggy-bank"}, {"title": "Work-Life Balance", "description": "Paid time off and flexible work arrangements that allow you to integrate work and home. Relax, recover, care for family members, honor personal commitments, and more. ", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion & Diversity", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis. You can manage these notifications by selecting Manage Notifications from the email. Please confirm you agree to the Data Privacy."}, "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar", "link": "https://zebra.eightfold.ai/refer", "background": "#000000"}, "hideJobCart": false, "page_title": "Careers at Zebra", "job_page_title": "Careers at Zebra", "page_description": "Careers at Zebra", "hide_matched_section": true, "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": true}, "positions": [{"id": 343622239581, "name": "Technical Customer Support, I", "location": "Sau Paulo, Brazil", "locations": ["Sau Paulo, Brazil"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Sales", "t_update": 1725658680, "t_create": 1725381240, "ats_job_id": "107112", "display_job_id": "107112", "type": "ATS", "id_locale": "107112-en", "job_description": "Troubleshoots problems with appropriate applications, products and vendors. Develops an understanding of multiple applications and platforms. Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. Diffuses upset customers Fully documents customer interactions in real-time Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments Identifies and escalates complex problems under direct supervision Works on a limited variety of problems of limited scope using defined procedures and practices Collaborates with fellow technicians and supervisor to solve problems Familiarizes self with new technologies, products and platforms Bachelor's degree or Associate Degree (Technical Degree). 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Provide Level 2 timely and accurate technical assistance/support via phone and email to customers, partners and Zebra Associates on respective SME product lines by using standard support tools and existing guidelines. Provides second level support to front line Level 1 support representatives by fielding questions and providing technical direction on support issues, product compatibility, and customer configurations. Facilitates Systemic Problem Reports (SPR) to the Engineering Department maintaining communications with engineering and the customer until resolution. Provides technical training for Level 1 support personnel and ongoing mentoring. Contributes, reviews and approves knowledgebase content for use by internal support staff and external support channels. Establishes and maintains relationships with Sales Engineer, Account Team, Customer Experience Manager, Product Engineering and Product Management team. 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button.btn-sm.btn-primary.pointer{
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button.btn-sm.btn-secondary.pointer.cancel-btn{
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a.btn.btn-secondary.browse-button{
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border:1px solid #0073E6!important;
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#career-workflow .browse-button{background-color:#0073E6 !important;}
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button.btn.btn-secondary {
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button.btn.btn.btn-primary{
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button.btn.btn.btn-primary{background:#0073E6 !important; border:solid #0073E6 !important}button.btn.btn.btn-secondary{
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button.btn.btn-secondary.upload-resume-button{color:#FFFFFF !important}
/* Removing default navbar from the thank you for applying screen */
#EFSmartApplyContainer .navbar {
display: none!important;
}
#eightfold-chatbot .open-chat-bot .chat-bot-title{
margin-right:30px!important;
}
/* changing chatbot colours, START */
#eightfold-chatbot .botui-actions-buttons-button.reset-button {
background-color: transparent!important;color: #146DA6!important;
}
#eightfold-chatbot .botui-actions-buttons-button.something-else {
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#eightfold-chatbot .open-chat-bot .open-chat-bot-header {
background-color:#0073E6 !important;
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#eightfold-chatbot .botui-actions-buttons-button {
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/* END *//* Removing the job cart button from the referrer page, START*/
#EFSmartReferContainer .job-cart-button {
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}
#EFSmartReferContainer .add-to-job-cart-button {
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#EFSmartReferContainer .personalization-bar {
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}
#EFSmartReferContainer .position-apply-button {
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/* END */
/*removing the white bar space from the top of the page, START*/
#EFSmartReferContainer .match-bar.center.pointer {
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#EFSmartReferContainer .panel .row {
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/*END*/
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margin-top: 10px;
height: 36px;
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padding-top: 5px;
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padding: 9px 19px;
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/* Put the custom navbar in front of the default navbar*/
nav.navbar.navbar-default {
z-index: 3000 !important;
background: #000000;
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/* Bootstrap colour overwrites, START */
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.ui-autocomplete li a, .dropdown-menu li a {
background-color: #0073E6;
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.top-navigation .navbar-nav .dropdown-menu {
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color: #ffffff !important;
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font-style: normal;
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div[role="img"]{
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max-width: 1550px;
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margin-right: auto;
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html body *:not(.fa):not(.far):not(.fas):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) {
font-family: 'zebra-font' !important;
}
/* Search bar */
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color: #FFFFFF;
}
.card-selected {
border-left: 8px solid #0073E6 !important;
}
.dropdown-title {
color: white !important;
}
.pcs-search-panel {
background-color: #0073E6 !important;
}
.Select>.Select-control {
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}
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box-shadow: None !important;
padding: 0px;
}
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}
.pcs-search-panel>.apply-banner-container {
margin-top: -8px;
}
header.fixed {
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z-index: 220 !important;
}
.advanced-options-button>.button-text-wrapper {
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color: white;
}
/* Job Description Page */
.position-title {
color: #0073E6 !important;
}
.position-facets>.row {
background: white;
padding-top: 75px;
padding-left: 25px;
box-shadow: inset 0 10px 9px -7px rgba(0, 0, 0, 0.4);
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.full-screen {
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.red {
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header.fixed {
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z-index: 220 !important;
}
.apply-form {
padding-top: 0px !important;
}
.fal.fa-share {
font-size:30px !important;
color: #0073E6 !important;
}
/* Button styling */
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border: 2px solid #0073E6 !important;
color: white !important;
background-color: #0073E6 !important;
margin-top: 10px;
height: 36px;
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background-color: #0073E6 !important;
color: white !important;
}
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color: white !important;
background-color: #0073E6 !important;
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color: white !important;
border: 2px solid #0073E6 !important;
}
span.circle-number-indicator {
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color: #0073E6;
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.all-positions-header h1{
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display: none;
}
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font-size: 38px !important;
text-align: center;
width: fit-content;
line-height: inherit;
padding-inline: 10px;
}
.hero-image{
height: 380px !important;
max-width: 100% !important;
}
.perk-icon {
color:#0073E6 !important
}
.fixed-top > nav.navbar {
display: none;
}
nav.navbar.navbar-default {
position: relative;
}
.refer .fixed-top > nav.navbar {
display: block;
}
element.style {
background: #ffffff;
}
@media (min-width: 768px){
.perk{
width:25%
}
}
@media screen and (min-width: 1600px){
.hero-image{
height:500px !important;
}
}
@media (max-width: 768px) {
.related-blog {
width: 24.6rem;
}
}