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{"domain": "zebra.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"customContent": {"positionSections": [{"body": " <div class=\"row \">\n <div class=\"carousel\">\n <div class=\"row \">\n <div class=\"react-swipe-container carousel\" style=\"overflow: hidden; visibility: visible; position: relative;\">\n <div style=\"overflow: hidden; position: relative; width: 2934px;\">\n <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Blog | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718309335::zebra2") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>About Zebra Technologies Corporation</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Gain a performance edge by intelligently connecting people, assets, and data with...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra%2Fcompany-information%2Fcorporate-social-responsibility.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718397549::image3") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Corporate Social Responsibility | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n </div>\n </span>\n </a>\n </div>\n </div>\n <div data-index=\"1\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -978px;\"> </div>\n <div data-index=\"2\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -1956px;\"> </div>\n </div>\n </div>\n </div>\n <div class=\"row \">\n <div class=\"carousel-dots text-center\"></div>\n <div class=\"carousel-dots-counter\">1/1</div>\n </div>\n </div>\n </div>\n", "title": "Recommended Articles For You"}]}, "page_image": "https://static.vscdn.net/images/careers/demo/zebra/1656688890::page_image", "showUploadResumeModal": 0, "uploadResumeModal": {"title": "Welcome to Zebra's Career Center", "subtitle": "Let us help you streamline your search. 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href=\"http://www.linkedin.com/pulse/interview-flexible-working-hours-standard-worklife-world-hyb%25C3%25A1%25C5%25A1kov%25C3%25A1/?trackingId=uBxTkXBTR%2FGaD5ddd3yNIw%3D%3D\">Flexible Work & Zen</a></li>\n <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility/social/people.html\">Gen Z</a></li>\n <li><a target=\"_blank\" href=\"https://www.linkedin.com/pulse/social-network-corporate-education-your-development-can-hyb%C3%A1%C5%A1kov%C3%A1/\">Education</a></li>\n <li><a target=\"_blank\" href=\"https://www.youtube.com/watch?v=QtANBvLvzDk\">Internships</a></li>\n </ul>\n </li>\n <li class=\"dropdown\">\n <a target=\"_blank\" href=\"#\" class=\"dropdown-toggle\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\">Interviewing at Zebra<span class=\"caret\"></span></a>\n <ul class=\"dropdown-menu\">\n <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers.html\">Hiring Process</a></li>\n <li><a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/careers/workplace-accommodations.html\">US EEO Policy and NA Accessibilty Assistance page</a></li>\n </ul>\n </li>\n<li><a href=\"https://zebra.icims.com/icims2/servlet/icims2?module=Root&action=samlAuthnRequest&RelayState=https://intranet-zebra.icims.com/r.jsp\" target=\"_blank\">Internal Employee Job Portal</a></li>\n <li><a href=\"https://careers.zebra.com/careers/join\">Join our Talent Network</a></li>\n </ul>\n </div><!-- /.navbar-collapse -->\n </div><!-- /.container-fluid -->\n </nav>", "footer": ""}, "custom_style": {"css": "button.btn.btn.btn-primary{background:#0073E6 !important; border:solid #0073E6 !important}button.btn.btn.btn-secondary{\n\ncolor:#0073E6 !important;border:solid #0073E6 !important;\u200b }\n\nbutton.btn.btn-secondary.upload-resume-button{color:#FFFFFF !important}\n\n/* Removing default navbar from 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", "title": "Health & Well-Being", "icon": "fa-heartbeat"}, {"title": "Financial Future", "description": "Retirement benefits, Discounted Employee Stock Purchase Program and other resources to help you reach your long term financial goals.", "icon": "fa-piggy-bank"}, {"title": "Work-Life Balance", "description": "Paid time off and flexible work arrangements that allow you to integrate work and home. Relax, recover, care for family members, honor personal commitments, and more. ", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion & Diversity", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies."}, "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar", "link": "https://zebra.eightfold.ai/refer", "background": "#000000"}, "hideJobCart": false, "page_title": "Careers at Zebra", "job_page_title": "Careers at Zebra", "page_description": "Careers at Zebra", "hide_matched_section": true, "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": false}, "positions": [{"id": 343621262920, "name": "Senior Manager Information Security", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Remote, Canada", "Holtsville, New York, United States"], "hot": 0, "department": "Information Technology", "business_unit": "Security", "t_update": 1722012780, "t_create": 1720641780, "ats_job_id": "106517", "display_job_id": "106517", "type": "ATS", "id_locale": "106517-en", "job_description": "Lead the development and maintenance of secure reference architectures for all products and solutions. Assess current architectures and provide recommendations for security improvements. Collaborate with development teams to integrate secure coding practices into the software development lifecycle (SDLC). Develop and deliver secure code training programs for development teams. Implement and manage development security checkpoints and checklists. Oversee patch management processes, ensuring timely and secure code updates. Evaluate emerging technologies and contribute to potential security improvements. Develop and maintain strong relationships with key stakeholders, including development teams, product managers, and senior leadership. Contribute to the overall security strategy and initiatives of the Product Security organization. Mentor and guide team members, fostering a culture of continuous improvement and professional development. Encourages cooperation among managers and business, leading by example Bachelor's Degree in Computer Science, Information Security, or a related field. 12+ years of IT experience. Security experience. 5+ years of leading/management experience. Experience in product and solutions security, including penetration testing, threat and vulnerability management, and incident detection. Strong experience and knowledge of security principles, practices, and frameworks. Experience with security testing methodologies, tools, and techniques. Experience with vulnerability programs and managing relationships with vendors is highly desirable. Advanced Degree preferred. Demonstrated leadership abilities, including managing teams and driving security initiatives across an organization. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Strong analytical and problem-solving skills, with the ability to prioritize risks and recommend appropriate remediation strategies. Familiarity with agile development methodologies and security integration within the software development lifecycle. Relevant industry certifications such as CISSP, CISM, or CIA are a plus.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343621262920", "isPrivate": false}, {"id": 343621020034, "name": "Senior ServiceNow Product Owner", "location": "Remote, Canada", "locations": ["Remote, Canada"], "hot": 0, "department": "Information Technology", "business_unit": "IT", "t_update": 1721837880, "t_create": 1719496680, "ats_job_id": "106434", "display_job_id": "106434", "type": "ATS", "id_locale": "106434-en", "job_description": "Manages highly complex business problems to be solved with automated systems. Leads business partner and stakeholder discussions to determine business objectives and translates these into: (1) detailed requirements/ \"stories\" for software developers, and/or (2) new or adjusted IT operational processes. Designs, implements, and supports and maintains software-as-a-service (SaaS) and enterprise-wide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities. Develops mission critical process flows and solutions for business problems utilizing a People, Process, and Technology approach. Performs basic configuration, setup, and updating of application, including table definitions and access control. Enters and ensures validity of data entered into established tables, fields and system databases. Designs extensions and tailored solutions utilizing ServiceNow functionalities and integrated applications/services for business scenarios. Builds and produces reports using query and flexible reporting tools to meet the requirements of business management and staff. May set up user accesses and trains users on application. Recommends changes in applications development, maintenance, and system standards. Provides timely resolution of problems or escalation on behalf of customer. Performs system upgrades including planning and scheduling, coordination and deploying. Ensures availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance. Leads cross-functional linked teams to address business or systems issues. Bachelor's Degree required. Advanced Degree preferred. 12+ years' work experience Candidates with 7+ years of experience will be considered if they have combined experience with ServiceNow administration, development, and/or Product Ownership along with relevant experience in IT operations and/or delivery. Must be ServiceNow subject matter expert. Experience overseeing highly complex issues and applying advance root cause analysis Experience oversees management and strategy of documentation processes Ability to strategize IT solutions Ability to work collaboratively across multiple functional areas. Highly experienced in effectively providing direction to manage in a fast-paced, high growth, rapidly changing environment Strong written and verbal communication skills. Ability to translate technical topics into effective end user and executive level communications. Experience in IT operations and/or delivery. Combined experience with ServiceNow administration, development, and/or Product Ownership Demonstrated ability to interface with all levels of management Demonstrated ability to manage end user issues Subject matter expert with technical applications/solutions Ability to lead teams collaboratively Subject matter expert on applicable IT systems/applications Ability to design highly complex systems and tools Advanced analytical skills Ability to identify and manage process improvements", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343621020034", "isPrivate": false}, {"id": 343620992232, "name": "Industry Principal - Supply Chain Planning Software (CPG)", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "remote", "United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1722004740, "t_create": 1719329040, "ats_job_id": "106415", "display_job_id": "106415", "type": "ATS", "id_locale": "106415-en", "job_description": "Develops strong relationships with key decision makers and influencers; leads customer presentations and value proposition creation (ROI). Acts as pursuit manager on key opportunities working collaboratively with sales, pre-sales and services to position the right solutions to new prospects and existing customers. Works closely with pre-sales in the discovery phase to uncover differentiated value drivers. Provides key objectives for demonstrations and works with sales/pre-sales to align on demo flow. Generates and presents business case analyses (typically conducted collaboratively with prospects/customers) to highlight the unique and differentiated value and ROI of our solutions. Understands key industry challenges and trends, connects those to the customers' unique business dynamics, and translates that to the appropriate Zebra solutions. Creates industry and customer specific messaging to support sales cycles. Understands Zebra solutions offerings, and those of our competitors, at a depth to be able to communicate our differentiation and how it ties to unique value. Assesses how existing and emerging Zebra solutions can support supply chain efficiencies and transformation. Develop and fosters a strong relationship as a trusted industry and solution expert with customers in areas such as business, finance, and IT. Demonstrates strong supply chain and technology domain expertise - Demand Planning, S&OP, Supply Planning, Supplier Collaboration, Business analytics / Reporting and Infrastructure Technologies. 1. Bachelor's degree or equivalent experience Ability to demonstrate understanding of sales, marketing, finance, and business processes related to GTM programs in the CPG industry Expertise in Demand Forecasting highly sought after Ability to quickly engage senior-level executives at current client companies by building relationships, establishing credibility, conducting substantive content discussions, diagnosing needs, solving problems, and identifying relevant resources. Recognized as a subject matter expert/ thought leader in CPG and SaaS technology; supported by being published or interviewed in trade magazines, speaking at events or conferences The power to build credibility; both internally within the organization and within Zebra's customers at all levels The ability to collaborate and partner with sales leads within the CPG vertical to help influence sales The ability to create and deliver high-impact presentations to current and prospective customers", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343620992232", "isPrivate": false}, {"id": 343620877519, "name": "Strategic Business Development Fellow", "location": "Bourne End, United Kingdom", "locations": ["Bourne End, United Kingdom", "Berlin, Germany", "Ratingen, Germany", "Milan, Italy", "Rungis, France", "United Kingdom"], "hot": 0, "department": "Engineering", "business_unit": "Products and Solutions", "t_update": 1721992320, "t_create": 1718232240, "ats_job_id": "106330", "display_job_id": "106330", "type": "ATS", "id_locale": "106330-en", "job_description": "Contribute to a team, be self-motivated, and able to leverage personal experience in RFID solutions to promote and expand Zebra's ALT business in today's global passive RFID market. Work closely with ALT BU management to understand the ALT BU's goals and strategy. Promote Zebra's control point vision and catalyze market adoption of fixed and overhead readers for automated data capture and improved operational visibility. Work with Zebras, partner, and customer stakeholders to promote ALT's strategies, products, and solutions within a particular vertical(s) within a specific global market region(s). Evaluate, optimize and improve the go-to-market motion for the ALT BU's RFID product portfolio. Help identify and support potential strategic relationships to forward the business. Lead and/or assist strategic customer identification, capture, and closure in conjunction with other associated stakeholders (Zebra and 3rd parties). Assist in market, customer, and competitor analysis and business planning. Identify use cases in target verticals, define value propositions, create media and collateral, provide training, and promote RFID solutions. Serve as an industry expert supporting sales, marketing and other promotional endeavors. Coordinate closely with product management to understand development roadmaps and provide customer and market feedback for improvement of existing products or definition of new products. Create an insightful voice of customer. Work closely with and build relationships with Zebra's channel team and partners and leverage them effectively to forward ALT's goals. Drive and assist in though leadership and other marketing-based promotions including collateral creation, positioning analysis, and training. Represent Zebra's RFID within industry platforms: tradeshows, panels, boards, etc. Support partner, customer and other stakeholder visits. 10+ years of sales, marketing, product management, engineering, or business experience with RFID solutions in retail, manufacturing and transportation and logistics (MT&L) verticals A willingness to attack difficult problems and an eagerness to create a new market or business that didn't previously exist Strategic and tactical thinker able to successfully represent Zebra at the worker, manager, and executive levels Excellent oral and written communication skills Self-motivated, confident and self-directed individual able to work individually, remotely and as a member or leader of a cross functional team Ability to plan, coordinate, and arrange us and international travel Ability to effectively prioritize work tasks to manage risk and drive success in an environment where there's more work than can possibly be completed Determined and motivated individual driven to succeed with integrity A natural relationship builder sufficiently confident to say \"no\" when appropriate User proficiency with MS Office and associated enterprise business tools A positive attitude and desire to team build, work with and motivate others One who listens intently to other and deeply considers others' opinions for the greater good of the organization A goal driven individual capable or managing near term tasks and long-term goals alike Hands-on RFID deployment experience Healthcare or government vertical experience", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343620877519", "isPrivate": false}, {"id": 343620781566, "name": "PART TIME Client Support Specialist - (Seasonal), I", "location": "Tallahassee, Florida, United States", "locations": ["Tallahassee, Florida, United States"], "hot": 0, "department": "Professional Services / Consulting", "business_unit": "Products and Solutions", "t_update": 1721314320, "t_create": 1717605540, "ats_job_id": "106273", "display_job_id": "106273", "type": "ATS", "id_locale": "106273-en", "job_description": "Assists users with technical questions related to software or hardware. Provide direct support to customers, through phone, email, or chat, until technical issues are resolved Ask customers targeted questions to quickly understand the root of the problem Assign, track and resolve issues in a timely manner, utilizing a ticketing system Diagnose and troubleshoot issues, escalate to appropriate team members Prioritize and manage several open issues at one time Provide prompt and accurate feedback to customers Order replacement equipment and devices for clients, handle shipping and receiving of hardware Document technical knowledge in the form of notes and manuals, management of High School diploma 1+ years of experience working in a sports environment or working toward a degree in sports management or sports analytics Flexible schedule needed, able to work weekend hours and holidays as required Proficient computer system, networking and application skills Sports interest and knowledge, with an emphasis on American football Possess or currently working on bachelor's degree Ideally looking for students with a flexible schedule. Times range from 9:00 am ET - 6:00 pm ET. East Coast location is ideal. Hours are part time, about 10-14 hours a week Ability to maintain professionalism in high intensity environments Self-starter, with the ability to work independently and take ownership of issues that require attention with little supervision Have a strong customer focus and be results driven Professional written and interpersonal skills are essential when communicating with customers and clients Strong organizational skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343620781566", "isPrivate": false}, {"id": 343619841257, "name": "Technical Customer Support II with German (UK)", "location": "Basingstoke, United Kingdom", "locations": ["Basingstoke, United Kingdom", "Remote, United Kingdom"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Sales", "t_update": 1721995260, "t_create": 1715860560, "ats_job_id": "106126", "display_job_id": "106126", "type": "ATS", "id_locale": "106126-en", "job_description": "Ensures overall service and solution delivery to achieve quality customer outcomes Manages the relationship with account and oversees customer satisfaction for assigned accounts Acts as primary contact for the client and behaves professionally to support client retention/renewal Participates in regular customer and partner meetings to review service plans and recommends improvement to services Advises the client and introduces client to new offerings/upsells to assist client in solving business problems Delivers cost reduction goals and demonstrates ownership of revenue goals aligned with Sales Supports service delivery readiness on complex accounts which may include multi-national or global accounts or key customers Interprets data provided by the customer to help drive effective business decisions Ensures customer SLA's/KPIs and quality standards are met Ensures territory/vertical readiness for new product and offer launches Delivers service reference customer case studies to distinguish company services and solutions from competitors Bachelor's degree Minimum of 2-5 years of experience English and German fluency-written and verbal HTML, Database Queries/SQL, Server, Javascript, CSS knowledge - hands on experience will be a plus Intermediate level skills in Microsoft business applications including Word, Excel and Outlook Customer service values/orientation Solid professional work behaviors (attendance, teamwork, time management) Strong communication skills (listening, providing clear and concise information, using proper language and grammar) Demonstrates an understanding of key financial factors Full knowledge of job-related knowledge and procedures Ability to design and deliver reports for clients", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343619841257", "isPrivate": false}, {"id": 343619833326, "name": "(REMOTE) Technical Customer Support II with German", "location": "Remote, Germany", "locations": ["Remote, Germany", "Remote"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Sales", "t_update": 1721995200, "t_create": 1715781960, "ats_job_id": "106113", "display_job_id": "106113", "type": "ATS", "id_locale": "106113-en", "job_description": "Stellt sicher, dass der Gesamtservice und die Losungsbereitstellung die Qualitatsziele des Kunden erreichen Verwaltet die Beziehung zum Kundenkonto und uberwacht die Kundenzufriedenheit fur zugewiesene Konten Fungiert als Hauptkontakt fur den Kunden und verhalt sich professionell, um die Kundenbindung/Verlangerung zu unterstutzen Nimmt an regelma\u00dfigen Kunden- und Partnerbesprechungen teil, um Serviceplane zu uberprufen und Verbesserungen der Dienstleistungen vorzuschlagen Berat den Kunden und fuhrt diesen in neue Angebote/Upgrades ein, um dem Kunden bei der Losung von Geschaftsproblemen zu helfen Erreicht Kostensenkungsziele und zeigt Verantwortung fur Umsatzziele, die mit dem Vertrieb abgestimmt sind Unterstutzt die Servicebereitschaft bei komplexen Kundenkonten, die multinational oder global sein konnen, oder bei Schlusselkunden Interpretiert vom Kunden bereitgestellte Daten, um effektive Geschaftsentscheidungen zu unterstutzen Stellt sicher, dass die SLAs/KPIs und Qualitatsstandards des Kunden eingehalten werden Stellt sicher, dass das Gebiet/die Branche fur neue Produkt- und Angebotsstarts bereit ist Liefert Fallstudien von Service-Referenzkunden, um die Dienstleistungen und Losungen des Unternehmens von Wettbewerbern abzuheben Bachelor-Abschluss Mindestens 2-5 Jahre Berufserfahrung Flie\u00dfende Deutsch- und Englischkenntnisse in Wort und Schrift Kenntnisse in HTML, Datenbankabfragen/SQL, Server, JavaScript und CSS - praktische Erfahrung ist von Vorteil Fortgeschrittene Kenntnisse in Microsoft-Business-Anwendungen, einschlie\u00dflich Word, Excel und Outlook Kundenorientierung und -werte Solide berufliche Verhaltensweisen (Punktlichkeit, Teamarbeit, Zeitmanagement) Starke Kommunikationsfahigkeiten (Zuhoren, Bereitstellung klarer und pragnanter Informationen, Verwendung angemessener Sprache und Grammatik) Verstandnis wichtiger finanzieller Faktoren Vollstandige Kenntnis von berufsbezogenem Wissen und Verfahren Fahigkeit, Berichte fur Kunden zu entwerfen und zu liefern", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343619833326", "isPrivate": false}], "debug": {}, "count": 7, "countFilterByMatchScore": null, "location_user": "remote", "location_used": "remote", "locationInsights": null, "showWizard": 1, "disableLocationSearchDropdown": false, "pcsAutocompleteLocationEnabled": 0, "recommended_star_threshold": 3, "mocTitle": null, "fuzzyResultsReturned": false, "query": {"query": "*", "location": "remote", "department": [], "skill": [], "seniority": [], "pid": "", "skills": [], "departments": []}, "userTitles": [], "isThinProfile": false, "veteranProgramDetails": [], "enableTargetedResume": 0, "jobCardConfig": {"display_config": {"fields": [{"data": "location", "icon": "mdiMapMarker"}, {"data": "department", "icon": "mdiBriefcaseOutline"}], "title": "name", "show_apply_btn": true, "show_job_cart_btn": true}, "enabled": true}, "facetDisplaySort": {"skills": "count_desc", "departments": "count_desc", "seniority": "count_desc", "locations": "count_desc"}, "facets": {"skills": {}, "departments": {"Engineering": 52, "Sales": 36, "Customer Service / Support": 25, "Supply Chain": 20, "Information Technology": 11, "Manufacturing": 11, "Marketing": 9, "Corporate and Business Services": 7, "Human Resources": 5, "Quality": 5, "Product Management": 4, "Strategic Planning and Corporate Development": 4, "Professional Services / Consulting": 3, "Environmental Health and Safety": 2, "Finance": 2, "Legal": 1}, "seniority": {}, "locations": {"Lincolnshire, Illinois, United States": 21, "Brno, Czech Republic": 20, "Mexico City, Mexico": 16, "Penang, Malaysia": 16, "Pune, India": 13, "Holtsville, New York, United States": 10, "Bangalore, India": 9, "Colombo, Sri Lanka": 8, "Morris Plains, New Jersey, United States": 7, "Tokyo, Japan": 7, "remote": 7, "Mississauga, Ontario, Canada": 5, "Singapore, Singapore": 5, "Taipei, Taiwan": 5, "Gliwice, Poland": 4, "Preston, United Kingdom": 4, "San Jose, California, United States": 4, " S\u00e3o Paulo, Brazil.": 3, "Bourne End, United Kingdom": 3, "China": 3, "Dorval, Canada": 3, "Flowery Branch, Georgia, United States": 3, "Ratingen, Germany": 3, "Sau Paulo, Brazil": 3, "Vienna, Austria": 3, "Wroclaw, Poland": 3, "Bentonville, Arkansas, United States": 2, "Bogota, Colombia": 2, "Guangzhou, China": 2, "Hanoi, Viet Nam": 2, "Heerenveen, Netherlands": 2, "Kennesaw, Georgia, United States": 2, "Kenosha, Wisconsin, United States": 2, "Mumbai, India": 2, "Opole, Poland": 2, "Prestanov, Czech Republic": 2, "Remote, Canada": 2, "Rungis, France": 2, "SUZHOU, China": 2, "Tallahassee, Florida, United States": 2, "Antwerp, Belgium": 1, "Atlanta, Georgia, United States": 1, "Av. 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{"display_banner": false, "display_text": ""}
button.btn.btn.btn-primary{background:#0073E6 !important; border:solid #0073E6 !important}button.btn.btn.btn-secondary{
color:#0073E6 !important;border:solid #0073E6 !important; }
button.btn.btn-secondary.upload-resume-button{color:#FFFFFF !important}
/* Removing default navbar from the thank you for applying screen */
#EFSmartApplyContainer .navbar {
display: none!important;
}
#eightfold-chatbot .open-chat-bot .chat-bot-title{
margin-right:30px!important;
}
/* changing chatbot colours, START */
#eightfold-chatbot .botui-actions-buttons-button.reset-button {
background-color: transparent!important;color: #146DA6!important;
}
#eightfold-chatbot .botui-actions-buttons-button.something-else {
background-color: white!important;
}
#eightfold-chatbot .open-chat-bot .open-chat-bot-header {
background-color:#0073E6 !important;
}
#eightfold-chatbot .botui-actions-buttons-button {
background-color:#0073E6 !important;
}
/* END *//* Removing the job cart button from the referrer page, START*/
#EFSmartReferContainer .job-cart-button {
display: none !important;
}
#EFSmartReferContainer .add-to-job-cart-button {
display: none !important;
}
#EFSmartReferContainer .personalization-bar {
display: none !important;
}
#EFSmartReferContainer .position-apply-button {
!important;
}
/* END */
/*removing the white bar space from the top of the page, START*/
#EFSmartReferContainer .match-bar.center.pointer {
display: none !important;
}
#EFSmartReferContainer .panel .row {
margin-top: 0px!important;
}
/*END*/
.nformal_button_refer {
display: none !important;
color: white !important;
background-color: #0073E6 !important;
margin-top: 10px;
height: 36px;
}
.navbar-nav a{
color: white !important;
}
.navbar a {
font-size: 16px !important;
}
.navbar .navbar-brand {
padding-top: 5px;
}
.top-navigation .navbar-brand {
color: #fff;
padding: 9px 19px;
}
/* Put the custom navbar in front of the default navbar*/
nav.navbar.navbar-default {
z-index: 3000 !important;
background: #000000;
}
/* Bootstrap colour overwrites, START */
.navbar-default .navbar-nav > .open > a, .navbar-default .navbar-nav > .open > a:hover, .navbar-default .navbar-nav > .open > a:focus {
background-color: #0073E6;
}
.top-navigation .navbar-brand {
background: #000000 !important;
}
.dropdown-menu {
background-color: #0073E6;
}
.ui-autocomplete li a, .dropdown-menu li a {
background-color: #0073E6;
}
.top-navigation .navbar-nav .dropdown-menu {
border: #0073E6;
}
.navbar-toggle {
background-color: #fff !important;
}
.top-navigation .nav > li a:hover, .top-navigation .nav > li a:focus {
background-color: #0073E6;
}
.ui-autocomplete li a, .dropdown-menu li a {
background-color: #000 !important;
color: #ffffff !important;
}
.ui-autocomplete > li > a:hover, .dropdown-menu > li > a:hover {
color: #fff !important;
}
/*END*/
@font-face {
font-family: 'zebra-font';
src: url('https://static.vscdn.net/images/careers/demo/zebra/1652830027::Proxima-Nova') format('opentype');
font-weight: normal;
font-style: normal;
}
div[role="img"]{
background-position-y: 0 !important;
max-width: 1550px;
margin-left: auto;
margin-right: auto;
}
.jumbotron h1 {
margin-top: 60px;
}
/* accent color: 0073E6 black: 000000 rick black (for backgrounds): #060808*/
html body *:not(.fa):not(.far):not(.fas):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) {
font-family: 'zebra-font' !important;
}
/* Search bar */
.personalization-bar {
background-color: #060808 !important;
color: #FFFFFF;
}
.card-selected {
border-left: 8px solid #0073E6 !important;
}
.dropdown-title {
color: white !important;
}
.pcs-search-panel {
background-color: #0073E6 !important;
}
.Select>.Select-control {
border-radius: 5px !important;
}
.pcs-search-panel {
background-color: #060808 !important;
box-shadow: None !important;
padding: 0px;
}
.pcs-search-panel>.apply-banner-container>.row.max-width {
padding-left: 25px;
}
.pcs-search-panel>.apply-banner-container {
margin-top: -8px;
}
header.fixed {
height: 115px !important;
z-index: 220 !important;
}
.advanced-options-button>.button-text-wrapper {
margin-top: 0px !important;
color: white;
}
/* Job Description Page */
.position-title {
color: #0073E6 !important;
}
.position-facets>.row {
background: white;
padding-top: 75px;
padding-left: 25px;
box-shadow: inset 0 10px 9px -7px rgba(0, 0, 0, 0.4);
}
.full-screen {
position: fixed;
top: 0;
}
.red {
color: white !important;
}
header.fixed {
height: 115px !important;
z-index: 220 !important;
}
.apply-form {
padding-top: 0px !important;
}
.fal.fa-share {
font-size:30px !important;
color: #0073E6 !important;
}
/* Button styling */
.btn.remove-from-job-cart-button,.btn.add-to-job-cart-button,.btn.upload-resume-button,.position-apply-button,.apply-form .position-apply-button {
border: 2px solid #0073E6 !important;
color: white !important;
background-color: #0073E6 !important;
margin-top: 10px;
height: 36px;
}
.btn.remove-from-job-cart-button:hover,.btn.add-to-job-cart-button:hover,.btn.btn-primary.job-cart-button:hover,.btn.upload-resume-button:hover,.position-apply-button:hover {
border: 2px solid #0073E6 !important;
background-color: #0073E6 !important;
color: white !important;
}
.go-button,.job-cart-button,.btn.btn-primary.job-cart-button,.get-matched-button {
border: 2px solid #0073E6 !important;
color: white !important;
background-color: #0073E6 !important;
}
.go-button:hover,.btn.job-cart-button:hover,.btn.job-cart-button:focus,.job-cart-button:active,.get-matched-button:hover {
background-color: #000000 !important;
color: white !important;
border: 2px solid #0073E6 !important;
}
span.circle-number-indicator {
background: white !important;
color: #0073E6;
}
.all-positions-header h1{
color: white;
display: none;
}
.jumbotron h1 {
background:rgba(1,115,229,0.8);
font-size: 38px !important;
text-align: center;
width: fit-content;
line-height: inherit;
padding-inline: 10px;
}
.hero-image{
height: 380px !important;
max-width: 100% !important;
}
.perk-icon {
color:#0073E6 !important
}
.fixed-top > nav.navbar {
display: none;
}
nav.navbar.navbar-default {
position: relative;
}
.refer .fixed-top > nav.navbar {
display: block;
}
element.style {
background: #ffffff;
}
@media (min-width: 768px){
.perk{
width:25%
}
}
@media screen and (min-width: 1600px){
.hero-image{
height:500px !important;
}
}
@media (max-width: 768px) {
.related-blog {
width: 24.6rem;
}
}