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{"domain": "zebra.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"customContent": {"positionSections": [{"body": " <div class=\"row \">\n <div class=\"carousel\">\n <div class=\"row \">\n <div class=\"react-swipe-container carousel\" style=\"overflow: hidden; visibility: visible; position: relative;\">\n <div style=\"overflow: hidden; position: relative; width: 2934px;\">\n <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg&quot;) no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Blog | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https://www.zebra.com/us/en/blog.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718309335::zebra2&quot;) no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>About Zebra Technologies Corporation</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Gain a performance edge by intelligently connecting people, assets, and data with...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https://www.zebra.com/us/en/about-zebra/company-information/corporate-social-responsibility.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718397549::image3&quot;) no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Corporate Social Responsibility | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n </div>\n </span>\n </a>\n </div>\n </div>\n <div data-index=\"1\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -978px;\"> </div>\n <div data-index=\"2\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -1956px;\"> </div>\n </div>\n </div>\n </div>\n <div class=\"row \">\n <div class=\"carousel-dots text-center\"></div>\n <div class=\"carousel-dots-counter\">1/1</div>\n </div>\n </div>\n </div>\n", "title": "Recommended Articles For You"}]}, "page_image": "https://static.vscdn.net/images/careers/demo/zebra/1729617294::Job+Posting+Logo+Image", "hideReferralJobCart": true, "showUploadResumeModal": 1, "uploadResumeModal": {"title": "Welcome to Zebra's Career Site", "subtitle": "Let us help you streamline your search. 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", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion, Belonging & Community", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis. You can manage these notifications by selecting Manage Notifications from the email. Please confirm you agree to the Data Privacy."}, "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar", "link": "https://zebra.eightfold.ai/careers", "background": "#000000"}, "hideJobCart": false, "page_title": "Careers at Zebra", "job_page_title": "Careers at Zebra", "page_description": "Careers at Zebra", "hide_matched_section": true, "PersonalizationBar": {"hide_find_jobs_button": true}, "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "positions": [{"id": 343628314194, "name": "2026 Summer Internship (US) - Software Business Development", "location": "Chicago, Illinois, United States", "locations": ["Chicago, Illinois, United States"], "hot": 0, "department": "Corporate and Business Services", "business_unit": "CEO", "t_update": 1761336600, "t_create": 1756204860, "ats_job_id": "109935", "display_job_id": "109935", "type": "ATS", "id_locale": "109935-en", "job_description": "Assist in account research Learn the relevant tools used in business development Reach out to customers Shadow discovery meetings Learn the sales cycle Understand the use cases around our product Develop planning, organizational and leadership skills Increase technology knowledge and skills Develop team-based work proficiencies Develop interpersonal skills to connect with day-to-day business contacts through follow up activities Current enrollment in an undergraduate/graduate degree program in Business (including Business Administration and Management), Marketing, and Communications, or related Must have an anticipated graduation date of May 2026-2027 with BS, or 2026-2028 with MS/MA Must be authorized to work in the US without requiring sponsorship now or in the future Proficient in Microsoft Office (including Excel, Word, & PowerPoint) Intellectual curiosity with a strong desire to learn and grow Proven leadership and excellence in professional, academic, and/or extracurricular experiences Ability to collaborate as part of a team Effective verbal and written communication skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343628314194", "isPrivate": false}, {"id": 343628251969, "name": "EDI Senior Manager of Information Technology", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Holtsville, New York, United States", "San Jose, California, United States", "Austin, Texas, United States", "Germantown, Maryland, United States", "Chicago, Illinois, United States", "Kennesaw, Georgia, United States"], "hot": 0, "department": "Information Technology", "business_unit": "IT", "t_update": 1761941400, "t_create": 1755739560, "ats_job_id": "109911", "display_job_id": "109911", "type": "ATS", "id_locale": "109911-en", "job_description": "Architect, design and implement comprehensive end-to-end solutions utilizing EDI transactions. Handling trading partner specific requirements while ensuring alignment with overarching global solutions. Apply strong analytical skills to troubleshoot and resolve EDI transaction issues. Optimize processes to enhance efficiency and performance. Demonstrate strong communication abilities to effectively bridge technical teams and business stakeholders. Translate business requirements into clear, actionable technical solutions. Engage and communicate proficiently with Zebra's business leadership, as well as with external customers and suppliers. Have practical experience with EDI-specific integration with Oracle ERP and Siebel, including Trading Partner setup. Possess functional and technical expertise in the XML Gateway module within Oracle ERP. Bachelor's degree required. 12+ years of experience including a minimum of 5+ years of management experience. Architect, design and implement comprehensive end-to-end solutions utilizing EDI transactions experience. Experience with common EDI standards, including ANSI X12, EDIFACT, and TRADACOMS. Experience with integration platforms that support EDI transactions, such as Cleo. Oracle ERP XML Gateway and Siebel experience Strong communication abilities to effectively bridge technical teams and business stakeholders. Working experience with third-party Value Added Networks (VANs). Experience EDI Implementation, planning, scheduling, and coordinating stakeholders Experience with Data formatting Strong Leadership and Management skills Platform and operation support skills Business analytical skills Lead and manage EDI implementation projects with precision Exhibit skills in planning, scheduling, and coordinating with diverse stakeholders Responsible for round-the-clock production support with Service Level Agreements (SLAs) using Zebra's internal team. Collaborate with Cleo product development to advocate for new capabilities needed for Zebra. 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Facilitates organization processes to generate new product concept ideas. Conducts thorough comprehensive market research, voice of customer analysis, competitive landscape, distribution channels and Zebra offerings, anticipates market and customer requirements for assigned product(s) concepts. Recommends metrics to assess business opportunity, sizing and performance. Develops documentation of product and addressable market requirements. Fully accountable for integrated business plan inputs. Owns development presentation of business case by completing supportive research, authoring slides, and delivering presentations to internal and external audiences, routinely including senior management. Act as a product evangelist to build awareness and understanding of the product both internally and externally ensuring alignment and communication for product plans with marketing, sales, engineering, and leadership. Recommends pricing strategy in concert with finance and other internal partners including customer value assessment. Build and maintain relationships with key partners, suppliers, and customers to foster collaboration and innovation. Will use technical skills (engineering/development) to build early prototypes for demonstration and for future beta. Identifies beta site targets, drafts, and implements plans with customers for early feedback. Recommends early promotion strategy by working in collaboration with Product Marketing department. Supports product launch by providing a comprehensive understanding of the value proposition. Responsible for complete product offer definitions, coordinates hand-off activities to lifecycle product team and rallies team to create product offer following Zebra's New Product Introduction (NPI). Bachelor's degree in Engineering, Computer Science, or relevant required. MBA or master's degree preferred 12+ years of relevant experience, Enterprise Mobile Computers mobile/wireless communications industry experience required Strong attention to detail/quality Strong process adherence Fluent level of English (written and verbal) as well as local language as applicable Advanced level skills in Microsoft business applications including Word, Excel, and Outlook Advanced P & L knowledge Advanced market knowledge in assigned category Customer service values/orientation Strong professional work behaviors (attendance, teamwork, time management, follow through) Advanced analytical and organizational skills Demonstrated experience in managing execution of portfolio management functions Demonstrates good judgment in decision making; applies knowledge and past experience to guide decisions Strong business acumen/industry knowledge in one or more primary verticals Strong Presentation Skills. Formal training strongly preferred. 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Design and implement robust data architecture frameworks, ensuring efficient data flows, integrations, and structures across systems (e.g., ERP, WMS, TMS). Ensure the data architecture supports agility, resilience, and performance, and is futureready for new data requirements. Evaluate current data management technologies and processes, recommending enhancements to improve data quality and accessibility. Establish and oversee strategies for managing data governance practices, policies, and procedures to ensure data quality, integrity, and security. Establish data auditing and validation standards to ensure data availability and integrity; identify gaps and report findings to stakeholders. Ensure that data management practices comply with internal policies, industry regulations, and data privacy laws. Implement security measures to safeguard sensitive data and protect it from unauthorized access or breaches. Manage risk associated with data storage, transfer, and usage, particularly with thirdparty vendors and partners. Manage and mentor a team of data professionals, fostering a culture of continuous improvement and operational excellence. Acts as a subject matter expert and escalation for these teams. Act as a liaison between technical and non-technical stakeholders, ensuring clear communication and understanding of data requirements and outcomes. Collaborate with cross-functional teams to understand data needs and ensure data management practices support business goals. Bachelor's degree in Business, Data Science, Information Management, Operations Management, or a related field 5+ years of proven experience in data strategy, management, stewardship and governance roles Strong leadership skills and experience in crossfunctional team collaboration Expertise in data quality assessment and assurance, metadata management, and policy administration Ability to understand and dissect data through analysis and visualization using tools such as PBI, Tableau, MS Excel, etc. Deep knowledge of data lineage, digital data validation & remediation techniques Master's degree preferred Excellent analytical, problem-solving, and decisionmaking skills with an ability to proactively research complex issues, determine root cause, and recommend solutions in ambiguous situations Excellent written, verbal communication and presentation skills with ability to effectively communicate with senior leadership Ability to thrive in a fast-paced, dynamic environment. Experience with data management tools and platforms. Knowledge of industry best practices in data management and/or governance Solid understanding of relevant operational processes and corresponding data requirements Ability to synthesize complex data models, and datarelated issues to convey insights clearly and concisely to technical and business stakeholders Demonstrated frameworks to improve data management processes and systems, including data cleansing efforts and the ability to identify and assign correction of data errors or discrepancies. Demonstrated proficiency with digital data catalog and data governance systems, with experience in Alation preferred. Certification in Data Management Professional (CDMP), Certified Information Management Professional (CIMP), Data Governance and Stewardship Professional (DGSP) is a plus Six Sigma Certifications, Supply Chain is a plus", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343628249765", "isPrivate": false}, {"id": 343635984676, "name": "2026 Summer Internship (US) - North American Early Careers", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Corporate and Business Services", "business_unit": "CEO", "t_update": 1761848700, "t_create": 1761167940, "ats_job_id": "110289", "display_job_id": "110289", "type": "ATS", "id_locale": "110289-en", "job_description": "Assisting with Intern Experience Data Analysis/Survey reporting for US Intern Present to the EC team our results from the three (3) climate survey results along with recommendations on program improvements for the 2025 intern cohort. Demonstrate impact of at least four (4) EC email newsletters to the EC team and indicate recommendations and program improvements for the 2024 newsletter. Develop, execute, and assess at least 1 active social and/or virtual events to Develop planning, organizational and leadership skills Increase technology knowledge and skills Develop team-based work proficiencies Develop interpersonal skills to connect with day-to-day business contacts through follow up activities Current enrollment in an undergraduate degree program in Human Resources, Business, Marketing, Communications or related field. Must have an anticipated graduation date between May 2026-May 2027 Must be authorized to work in the US without requiring sponsorship now or in the future Excellent interpersonal, communication, presentation, and problem-solving skills, energetic, strategic, and creative individual with the ability to meet tight deadlines; manage projects simultaneously. High integrity and accountability; work effectively with global teams across diverse cultures and geographies Proficient in Microsoft Office (including Excel, Word, & PowerPoint) Intellectual curiosity with a strong desire to learn and grow Proven leadership and excellence in professional, academic, and/or extracurricular experiences Ability to collaborate as part of a team Effective verbal and written communication skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343635984676", "isPrivate": false}, {"id": 343635956964, "name": "Program Manager - Advisor", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Engineering", "business_unit": "Global Supply Chain and Repair", "t_update": 1761932340, "t_create": 1761074940, "ats_job_id": "110279", "display_job_id": "110279", "type": "ATS", "id_locale": "110279-en", "job_description": "Develop detailed program plans, schedules, budgets, and resource allocation for program/product transfers. Define program scope, technical requirements, and metrics to measure success. Responsible for the execution of multiple large-scale transfer programs/products. Implement program plans while ensuring expenses remain within budget and funds are not allocated to unrelated items. Adhere to the purchase order (PO) process, ensuring POs are created and approved before placing orders. Analyze and interpret data to identify process improvement and automation opportunities within the network execution organization, such as improving processes, templates, and systems. Use continuous improvement methodologies like Lean Six Sigma to improve Network Execution processes. Lead the day-to-day execution of network programs, coordinating activities across various technical and business teams. Manage project timelines, deliverables, and dependencies to ensure timely completion. Monitor program performance, track progress against goals, and implement corrective actions when necessary. Interface with internal and external stakeholders to develop executable program plans from ambiguous requirements. Collaborate with cross-functional teams, business partners, and vendors to ensure alignment and support. Clearly communicate program status, risks, and issues to management and relevant stakeholders. Identify potential risks and develop mitigation plans to ensure program success. Troubleshoot and resolve issues during program execution, removing barriers for the project team. Ensure consistency and adherence to quality standards and best practices throughout program implementation. Assume accountability (both self and for the indirect project team) for program success against objectives. Gather status updates from the project team and consolidate inputs into a unified status report. Provide regular updates to senior management as required. Ensure milestone alignment with key leaders before advancing the program. Provide functional leadership for Program Management teams, including mentoring and advising junior Program Managers. Prepare and persuasively present status updates and other deliverables to senior-level audiences. Independently engage additional resources as needed to address obstacles or delays. Proactively recommend solutions for issue resolution. Bachelor's degree in a related field, MS preferred with 8+ years' experience, plus experience leading teams Proven experience in project and program management, including managing large-scale Manufacturing transfer programs/products. Proven experience in manufacturing operations, with a strong knowledge of demand planning, product processes, quality and Lean Six Sigma as well as the ability to measure process effectiveness using metrics. Experience working with JDM's. PMP certification is highly desired. Effective in presenting and communicating (both verbal and written) and facilitating discussions with peers and senior-level audiences. Proficient in MS Office or similar tools.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343635956964", "isPrivate": false}, {"id": 343627646737, "name": "Workday Integration Specialist", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Information Technology", "business_unit": "IT", "t_update": 1761761100, "t_create": 1752535440, "ats_job_id": "109573", "display_job_id": "109573", "type": "ATS", "id_locale": "109573-en", "job_description": "Leads the discovery, design, development, support, and optimization of complex integrations between Workday and External/Internal systems, managing end-to-end workflows using technologies such as, but not limited to, calculated fields, custom reports, EIB, Document Transformation, Workday Studio, and advanced Web Services (SOAP and RESTful) to create robust integration solutions. Takes initiative to work with cross-functional teams, including IT, HR, Payroll, and Finance to define configuration and integration requirements for new and existing integrations while solving business problems. Ensures robust Workday security for integrations by implementing encryption, decryption, data security measures, and managing SSH, PGP, IP whitelisting, and security groups/roles. Prepares and manages integration migrations and deployments to Sandbox and Production environments, while identifying, analyzing, and leading cross-functional improvements through a Change Control Board or similar system to ensure effective production deployment. Ensures compliance with standards and regulatory requirements by maintaining comprehensive documentation of system configurations, integrations, and data flows. Develops and executes test plans to validate application performance, while prioritizing, troubleshooting, and efficiently resolving technical issues with other systems. Collaborates with vendors to map requirements and resolve integration issues efficiently, while building strong relationships with business owners. Provide comprehensive support for HR systems, including tenant maintenance, optimization, and upgrades, with the flexibility to address issues during after-hours or weekends. Establishes and actively cultivates relationship with business owners. Supports HR systems including server related maintenance support on HR related applications which can include after-hours support or weekend work. Bachelor's Degree in Computer Science, Engineering, related technical field REQUIRED Minimum 8+ years of overall IT experience Minimum 3+ years of experience implementing integrations of Workday with enterprise applications such as ERP, CRM Minimum 3+ years of experience in the Workday HCM ecosystem Workday Certification and familiarity with Agile Process (preferred) Ability to learn and adopt new technologies quickly Ability to thrive in a fast-paced, growing and changing environment Verbal and written proficiency in the English language - Excellent communication with Unit Leaders, Executives and Decisionmakers Experience developing and optimizing advanced reporting solutions using Workday technologies, such as, but not limited to, Custom Worklets, Advanced Reports, Drill-Down Reports, Matrix Reports, Composite Reports, Dashboards, Discovery Boards, Scorecards, BIRT, and Prism Analytics. Experience with custom development initiatives using Workday Extend and other relevant technologies to meet unique business requirements is also desirable. Ability to mentor team members Ability to manage complex issues and apply root cause analysis Expert knowledge of applicable IT systems/applications Advanced analytical skills Innovative and growth mindset Advanced Degree preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343627646737", "isPrivate": false}, {"id": 343627925927, "name": "2026 Summer Internship (US) - Product Management, Print Development", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Corporate and Business Services", "business_unit": "CEO", "t_update": 1761855060, "t_create": 1753913820, "ats_job_id": "109709", "display_job_id": "109709", "type": "ATS", "id_locale": "109709-en", "job_description": "Participate with Product Managers on Voice of Customer research - interviewing customers about market requirements. Assist in creating summarized findings of those voice of customer reports Analyze competitive products and provide insights for product improvements Work to collect existing voice of customer detail- identify key themes or \"problems\"- and set up a brainstorming session with Product Management and Engineering on how to address these customer problems and/ or enhance our Performance/Reputation/ Assurance value propositions Ideate/brainstorm ways in which our team can utilize and initiate Zebra's internal GenAI platform to improve PM processes Develop planning, organizational and leadership skills Increase technology knowledge and skills Develop team-based work proficiencies Develop interpersonal skills to connect with day-to-day business contacts through follow up activities Current enrollment in an undergraduate degree program in Systems Engineering (Industrial and Systems Engineering), Global Business Management, or Marketing Must have an anticipated graduation date between May 2026 - 2028 Must be authorized to work in the US without requiring sponsorship now or in the future An interest in product management, development, systems engineering, and/or marketing A systems thinker - someone who can focus on solutions offerings Strong analytical and problem-solving skills Excellent communication and collaboration abilities Passion for technology and a keen interest in product management Data Analysis Business Acumen Engineering Background Proficient in Microsoft Office (including Excel, Word, & PowerPoint) Intellectual curiosity with a strong desire to learn and grow Proven leadership and excellence in professional, academic, and/or extracurricular experiences Ability to collaborate as part of a team Effective verbal and written communication skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343627925927", "isPrivate": false}, {"id": 343635395027, "name": "Customer Experience Strategy Manager", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Holtsville, New York, United States"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Marketing", "t_update": 1761333780, "t_create": 1757966640, "ats_job_id": "110047", "display_job_id": "110047", "type": "ATS", "id_locale": "110047-en", "job_description": "Supports Customer Experience Office (CXO) focusing on all of the enablers (process, data, metrics, technology, behaviors) required to enhance the overall global customer experience. Leverages quantitative and qualitative research methods to ensure that customers' perspectives are understood by business leaders. Identifies and understands KPIs (e.g., NPS, CSAT, CES) to be used in measuring and monitoring customer experience; Prioritizes key areas to target for cross-functional improvement projects. Partners with senior leaders from key functions to align on priorities, drive progress, and monitor issues/challenges. Assists with development, tracking, and maintaining of customer experience design and improvement plans with multiple stakeholders and execute customer impacting projects that increase loyalty, retention, and satisfaction. Regularly reports progress to leadership in a succinct and effective manner. Be a thought leader and catalyst for creating a \"customer first\" culture. Assists with development of practical CX governance designs to support metrics definition, decision making and accountability, and ROI calculation. Designs and documents customer journeys and prioritizes system enhancements required to align to future-state processes. Stays current with best-in-class trends in the technology industry to provide Zebra with additional ideas for improving customer experience. Minimum 8+ years of relevant experience, equivalent work experience accepted in lieu of a degree. Candidates with a bachelor's degree and experience with change management or customer experience strategy may be considered with 5+ years of experience. Required travel up to 25% of the time, domestic and possibly international. Bachelor's degree strongly preferred Change Management skills desired Demonstrated ability to interface with management levels across functions. Implementation of process improvements. Can synthesize complex data into themes, stories, and recommendations. Desire and ability for continuous learning/self-development. Demonstrates an understanding of key financial factors. Experience leading a team to successful business outcomes through project management and performance management practices. Track record of being able to work effectively across complex organizations. Familiarity with customer experience and digital experience maturity models, survey design and best practices, persona development, journey mapping, service blueprinting. Self-starter, collaborative team player with a hands-on, get-it-done attitude and strong work ethic. Fast learner, with strong analytical, critical thinking, and problem-solving skills. Strong project management skills, with an ability to manage multiple projects simultaneously. 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