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{"domain": "zebra.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"customContent": {"positionSections": [{"body": " <div class=\"row \">\n <div class=\"carousel\">\n <div class=\"row \">\n <div class=\"react-swipe-container carousel\" style=\"overflow: hidden; visibility: visible; position: relative;\">\n <div style=\"overflow: hidden; position: relative; width: 2934px;\">\n <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Blog | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718309335::zebra2") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>About Zebra Technologies Corporation</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Gain a performance edge by intelligently connecting people, assets, and data with...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra%2Fcompany-information%2Fcorporate-social-responsibility.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718397549::image3") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Corporate Social Responsibility | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n </div>\n </span>\n </a>\n </div>\n </div>\n <div data-index=\"1\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -978px;\"> </div>\n <div data-index=\"2\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -1956px;\"> </div>\n </div>\n </div>\n </div>\n <div class=\"row \">\n <div class=\"carousel-dots text-center\"></div>\n <div class=\"carousel-dots-counter\">1/1</div>\n </div>\n </div>\n </div>\n", "title": "Recommended Articles For You"}]}, "page_image": "https://static.vscdn.net/images/careers/demo/zebra/1729617294::Job+Posting+Logo+Image", "hideReferralJobCart": true, "showUploadResumeModal": 1, "uploadResumeModal": {"title": "Welcome to Zebra's Career Site", "subtitle": "Let us help you streamline your search. 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", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion & Diversity", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis. You can manage these notifications by selecting Manage Notifications from the email. Please confirm you agree to the Data Privacy."}, "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar", "link": "https://zebra.eightfold.ai/careers", "background": "#000000"}, "hideJobCart": false, "page_title": "Careers at Zebra", "job_page_title": "Careers at Zebra", "page_description": "Careers at Zebra", "hide_matched_section": true, "PersonalizationBar": {"hide_find_jobs_button": true}, "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "positions": [{"id": 343627237996, "name": "Warehouse Associate, I", "location": "Buffalo Grove, Illinois, United States", "locations": ["Buffalo Grove, Illinois, United States"], "hot": 0, "department": "Supply Chain", "business_unit": "Global Supply Chain and Repair", "t_update": 1751491800, "t_create": 1750772820, "ats_job_id": "109459", "display_job_id": "109459", "type": "ATS", "id_locale": "109459-en", "job_description": "Performs the physical and/or administrative tasks involved in the shipping, receiving, storing, distributing and order fulfillment of merchandise, products, materials, parts, supplies and equipment. Performs quality checks on outbound and inbound shipments. Performs outbound staging and packing in accordance with site policies. Executes ERP system transactions on outbound and inbound shipments. Updates FMS for parcel and freight shipments. Learns to use handheld RF scanners and Warehouse Management System to fulfill orders. Maintains inventory accuracy. Handles and controls hazardous material on both inbound and outbound. Complies with 5S safety, housekeeping practices, and regulations. Completes all required safety training and follows protocol in all risk situations. Uses Personal Protective Equipment (PPE) appropriate to tasks at hand. Lifts up to 75 pounds unassisted. Certification on powered industrial trucks including work assist vehicle (WAV), off the ground order picker (up to 35' off the ground), reach truck, dock stocker and powered pallet jacks. Creates repair RMA's, manages receiving and shipment issues within repair systems. Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes. Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors. Creates expense orders for internal repair consumption. Full knowledge of ISO requirements and demonstrated ability to ensure compliance with external auditors. High School diploma or equivalent/ or previous relevant work experience Basic computer literacy, with knowledge of Microsoft Office. Proficient understanding of the use of a desktop. Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.): Yes Come join the herd! Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition - our front-line workers have an average 7-year tenure! Healthcare, Dental & Vision, Tuition Reimbursement 401k with Company Match Quarterly Cash Incentive Opportunity 20 Days Starting PTO 2 Floating Holidays and Paid Volunteer Time Off Annual Shoe Allowance and free Company Apparel", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343627237996", "isPrivate": false}, {"id": 343626524453, "name": "Repair Services Associate, II", "location": "Buffalo Grove, Illinois, United States", "locations": ["Buffalo Grove, Illinois, United States"], "hot": 0, "department": "Manufacturing", "business_unit": "Global Supply Chain and Repair", "t_update": 1749577200, "t_create": 1746746820, "ats_job_id": "109195", "display_job_id": "109195", "type": "ATS", "id_locale": "109195-en", "job_description": "Performs and understands a variety of tasks associated with servicing customer product. Services customer product, including evaluating and validating customer complaint information, repair history, troubleshooting, and contract entitlement. Creates work instructions, check sheets, or other process documentation. Develops familiarity with a larger subset of products and processes, repair tasks that require specific skills learns and basic product design principles; follows general work instructions for Proactively identifies areas for quality and/or productivity improvement; may work with other departments/colleagues to identify and implement. Possess good knowledge of repair systems; developing the ability to see larger scale trends in terms of product failure modes and repeat repairs. Trains associates in basic work assignments and shares information with the team in regards to new learnings. Complies with all required safety practices, and regulations; participates in safety meetings, committees, and/or audits. May perform activities to calibrate tools and maintain equipment. High School Diploma or GED preferred but not required. Able to follow and understand work instructions Common hand tools Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.): Yes Come join the herd! May obtain training in other areas of safety (i.e. fire extinguisher use).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343626524453", "isPrivate": false}, {"id": 343625791996, "name": "Repair Services, Team Lead", "location": "Buffalo Grove, Illinois, United States", "locations": ["Buffalo Grove, Illinois, United States"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Global Supply Chain and Repair", "t_update": 1751255760, "t_create": 1744866960, "ats_job_id": "109016", "display_job_id": "109016", "type": "ATS", "id_locale": "109016-en", "job_description": "Performs logistical tasks (receiving & shipping), troubleshooting, repairs (mechanical or electrical in improvement activities and implementation of cost reduction ideas. Acts as a SME for assigned work area. Trains employees on work process. Acts as an escalation point for novel problems. Demonstrates Zebra's core values consistently and strongly. Is seen as a role model for others. Interacts with junior level staff regarding work distribution. Requires ability to gain the cooperation of others to assure work is completed according to timetables and standards. May be required to interpret and frame complex or specialized information for presentation to High School Diploma or GED preferred but not required. 4+ Years Able to follow and understand work instructions Requires full knowledge of own area of functional responsibilities Come join the herd! Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. 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Healthcare, Dental & Vision, Tuition Reimbursement 401k with Company Match Quarterly Cash Incentive Opportunity 20 Days Starting PTO 2 Floating Holidays and Paid Volunteer Time Off Annual Shoe Allowance and free Company Apparel", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343625791996", "isPrivate": false}, {"id": 343621680666, "name": "Repair Services Associate, I", "location": "Buffalo Grove, Illinois, United States", "locations": ["Buffalo Grove, Illinois, United States"], "hot": 0, "department": "Supply Chain", "business_unit": "Global Supply Chain and Repair", "t_update": 1750452360, "t_create": 1723005480, "ats_job_id": "106783", "display_job_id": "106783", "type": "ATS", "id_locale": "106783-en", "job_description": "Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections. Records work performed in the form of symptom codes and parts replacement reasons. Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards. Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes. Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors. Learns policies and procedures, and applies them to routine activities. Complies with all required safety practices and regulations. Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.) High School diploma or equivalent/ or previous relevant work experience Able to work in a team environment Good communication and interpersonal skills Able to follow and understand work instructions Common hand tools", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343621680666", "isPrivate": false}, {"id": 343623708224, "name": "Supervisor Operations - 2nd Shift", "location": "Buffalo Grove, Illinois, United States", "locations": ["Buffalo Grove, Illinois, United States"], "hot": 0, "department": "Manufacturing", "business_unit": "Global Supply Chain and Repair", "t_update": 1750452420, "t_create": 1733776440, "ats_job_id": "107952", "display_job_id": "107952", "type": "ATS", "id_locale": "107952-en", "job_description": "Supervises day-to-day activities within operations in a quality manner during all scheduled work hours. Supervises quality technicians to ensure equipment is being processed correctly and in a timely manner. Coordinate and ensures accuracy of inbound equipment put in-check Assists in the defining and specifics for the implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of equipment. Fills in on a temporary basis for the Department Manager overseeing the operation and other supervisors. Ensures quality goals are met and productivity goals set for the department. Generates necessary documentation required to perform daily operations Compiles data and analyzes past and current needs for process improvements. Ensures daily output is met in an efficient and cost-conscious manner. Recruits and maintains labor force by selecting, developing, certifying, and training competent work teams. Evaluates performance of subordinates and conducts performance appraisals for direct reports. Trains equipment handling associates on equipment operation, and department procedures. Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges and discipline. Performs Direct report reviews. Administers and reports results of the \"in-check/OOS/needs repair/disposal\" program including the coordination of regular scheduled quality checks. Identifies continuous improvement projects and drives them through completion. Promotes good housekeeping and safety practices. At least 6 years experience including minimum 1 year as team lead /supervisor Associate's degree in a related field or equivalent supervisory experience in a related industry Effective written and verbal communication skills Must possess strong problem solving, decision-making and analytical skills Intermediate level skills in MS Office and Microsoft systems Working knowledge of ISO standards and guidelines Knowledge of quality and statistical analysis tools and methodologies", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343623708224", "isPrivate": false}, {"id": 343626524452, "name": "Repair Technician, I", "location": "Buffalo Grove, Illinois, United States", "locations": ["Buffalo Grove, Illinois, United States"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Global Supply Chain and Repair", "t_update": 1750452540, "t_create": 1746747120, "ats_job_id": "109196", "display_job_id": "109196", "type": "ATS", "id_locale": "109196-en", "job_description": "Performs setup, testing and modular level repair to whole units. Maintains accurate record keeping for individual repairs. Uses custom software testing suites to diagnose/validate hardware failure. Recognizes failures, follows engineering changes, and determines appropriate action. Uses equipment such as a voltmeter, computer, and special test fixtures. Maintains production and quality output standards. High School Diploma or GED preferred but not required. Experience as a production assembler, having performed assembly operations to required quality levels and job standards Some knowledge of computers and test equipment is required. Manual dexterity and visual coordination are required. Prior use of various hand tools. Ability to stand and sit on production line throughout the shift. Works well with others. Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.): Yes Come join the herd!", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343626524452", "isPrivate": false}, {"id": 343624840782, "name": "Sr. Director Software Solutions Consulting", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Holtsville, NY", "Remote, OR, USA"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1747942860, "t_create": 1741042560, "ats_job_id": "108653", "display_job_id": "108653", "type": "ATS", "id_locale": "108653-en", "job_description": "Guides the team through dynamic portfolio and solution roadmaps, ensuring delivery of value engineering tools, RFP responses and customer demonstrations to highlight the differentiation and value of Zebra solutions. Provides strong market and competitive analytics including trend awareness, competitor win/loss assessment and market requirement prioritization. Responsible for annual Software Solutions Consulting sales quotas aligned to the SW specialist sellers across global sales regions. Lead, build and develop a team of Pre-Sales Solution Consultants, giving leaders and team members support and guidance to improve their success and job satisfaction. Support our go-to-market strategies and tactics from a technical solution level with the sales team, including collaboration and scaling SC skills through regional SE and Partner SE teams in collaboration with Sales Enablement. Guide and develop the Pre-Sales team to provide Pre-Sales excellence in complex customer engagements including the promotion of our combined software product offering according to our goto-market strategies. Lead strategy, logistics, and execution of product demonstrations during sales events and functions such as All-Hands meetings, User Groups, Industry Conferences, Trade Shows, etc. Create strategic plans in collaboration with finance and the product and solutions BU, including regional alignment. Develop RFP library and Value Engineering tools, including working with the Product & Solutions Business Unit, Sales Operations platform and enablement team to scale. Develops Guidance for Others; sets strong precedent for innovation and personal expertise in developing creative ideas, solutions, method, and techniques; accountable for decisions that have a direct impact on Zebra overall Deliver customer facing content both formally and informally through the sales motion including but not limited to C-Suite presentations, sales meetings and events, and account sales activities. Provides detailed analytics and recommendations working with marketing intelligence and product marketing to analyze competitive and marketplace trends to drive product roadmap requirements, priorities and use case focus. Ensure maximum awareness and alignment of portfolio strengths and weaknesses to optimize and define ideal customer profile and target accounts and use cases. Bachelor's Degree 15+ years of experience(ideally Solutions Consulting and Strategy, Customer Facing, Proven Success as an Experienced Leader) Ability to drive marketing/go-to market /roadmap strategy in conjunction with solutions consulting /thought leadership Creates technical strategies; industry-wide technical solutions expert Creates the environment for team sales success today while developing new strategies for future growth /cross functional partnership Develops strategies for improving Zebra performance across businesses", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343624840782", "isPrivate": false}, {"id": 343625932471, "name": "Customer Experience Strategy Manager", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Marketing", "t_update": 1751045280, "t_create": 1745245080, "ats_job_id": "109034", "display_job_id": "109034", "type": "ATS", "id_locale": "109034-en", "job_description": "Supports Customer Experience Office (CXO) focusing on all of the enablers (process, data, metrics, technology, behaviors) required to enhance the overall global customer experience. Leverages quantitative and qualitative research methods to ensure that customers' perspectives are understood by business leaders. Identifies and understands KPIs (e.g., NPS, CSAT, CES) to be used in measuring and monitoring customer experience; Prioritizes key areas to target for cross-functional improvement projects. Partners with senior leaders from key functions to align on priorities, drive progress, and monitor issues/challenges. Assists with development, tracking, and maintaining of customer experience design and improvement plans with multiple stakeholders and execute customer impacting projects that increase loyalty, retention, and satisfaction. Regularly reports progress to leadership in a succinct and effective manner. Be a thought leader and catalyst for creating a \"customer first\" culture. Assists with development of practical CX governance designs to support metrics definition, decision making and accountability, and ROI calculation. Designs and documents customer journeys and prioritizes system enhancements required to align to future-state processes. Stays current with best-in-class trends in the technology industry to provide Zebra with additional ideas for improving customer experience. Minimum 8+ years of relevant experience, equivalent work experience accepted in lieu of a degree. Candidates with a bachelor's degree and experience with change management or customer experience strategy may be considered with 5+ years of experience. Required travel up to 25% of the time, domestic and possibly international. Bachelor's degree strongly preferred Change Management skills desired Demonstrated ability to interface with management levels across functions. Implementation of process improvements. Can synthesize complex data into themes, stories, and recommendations. Desire and ability for continuous learning/self-development. Demonstrates an understanding of key financial factors. Experience leading a team to successful business outcomes through project management and performance management practices. Track record of being able to work effectively across complex organizations. Familiarity with customer experience and digital experience maturity models, survey design and best practices, persona development, journey mapping, service blueprinting. Self-starter, collaborative team player with a hands-on, get-it-done attitude and strong work ethic. Fast learner, with strong analytical, critical thinking, and problem-solving skills. Strong project management skills, with an ability to manage multiple projects simultaneously. Excellent written and oral communication skills, strong presentation skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343625932471", "isPrivate": false}, {"id": 343625946894, "name": "Senior Manager Product Management", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "San Jose, California, United States", "Holtsville, New York, United States", "Austin, Texas, United States"], "hot": 0, "department": "Engineering", "business_unit": "Products and Solutions", "t_update": 1751035440, "t_create": 1745355180, "ats_job_id": "109055", "display_job_id": "109055", "type": "ATS", "id_locale": "109055-en", "job_description": "Collaborates with research and development to create products and validate early product definitions. Responsible for the growth and business success of an assigned product line life cycle and/or product category. Manages product managers in both developing strategies and managing tactical execution of product growth and development plans as well as delivering management objectives, coaching, and mentoring Ensures ongoing review of the competitive environment for his/her product category. This is accomplished through analysis of competitive equipment and compilation of other pertinent findings, and the information thus gained is published and/or presented on a regular basis Ensures organization works with the Product Marketing and Marketing Communications in developing product promotion programs. Collaborates with peers to ensure that positioning and factual content are correct, and that timing for release of promotional materials fits with the product launch schedule. In addition, product positioning and pricing strategies are owned and managed by the Senior Product Manager and team who coordinate the communication of this information within product marketing Works closely with operations and supply chain to properly manage: forecast, ramp plans, component obsolescence, misaligned sales orders, yield issues, and product hold issues. Manages transitions and discontinuations of product line Manages product related communications to both internal and external associates Responsible for competitive analysis, as represented in developed presentation materials including detailed metrics and analysis to support business case and product development process Works closely with internal stakeholders throughout the development process in negotiating design trade-offs that may be needed, while preserving the requirements stated in the market requirements document (MRD). Ability to ensure compliance with regulations (HIPAA, GDPR, 911 requirements) Familiarity with TLS, SRTP, encryption in transit Conducting threat modeling and voice security audits Bachelor's Degree Minimum 12+ years' experience, including at least 3 years managing multiple product managers in related discipline or technology industry REQUIRED Familiarity with PBX systems (e.g., Asterisk, Cisco, Avaya) REQUIRED Understanding of SIP, RTP, SRTP, and WebRTC protocols REQUIRED Working knowledge of PTT standards (e.g., MCPTT, PoC, 3GPP standards) REQUIRED Experience measuring packet loss, codec efficiency (Opus, G.711, G.729), and QoS REQUIRED Ability to travel as needed to visit customers, partners, attend seminars, trade shows or meet area sales personnel Master's Degree Ability to assess call quality metrics and diagnose degradation issues Ability to handle Single Sign-On (SSO) and identity federation in enterprise comms Experience working with SIP trunking, SIP headers manipulation, DID provisioning Ability to neogtiate SLAs and evaluate vendor performance metrics Ability to prioritize customer feedback and engineering trade-offs", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343625946894", "isPrivate": false}, {"id": 343627312755, "name": "IT Development Program", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Holtsville, New York, United States"], "hot": 0, "department": "Information Technology", "business_unit": "IT", "t_update": 1751399520, "t_create": 1751009820, "ats_job_id": "109480", "display_job_id": "109480", "type": "ATS", "id_locale": "109480-en", "job_description": "Gain knowledge, insight, and understanding of business concepts, tools, and processes; learn to apply this knowledge appropriately in diverse situations. Must be flexible to specific rotation job requirements and be able to navigate a changing work environment. Execute technical deliverables as defined in each rotation job description. Support key IT Projects from various perspectives throughout the program. Play an active role in the IT Development Program activities including various types of training, program event coordination, team meetings, leadership updates, and mentorship program. Visibility and interaction with senior Information Technology leaders. Accountable for developing your leadership and management skillsthrough on-the-job experience and additional trainingopportunitiesthat are available. Bachelors/Masters Degree in Computer Science, Computer Engineering, Security or a related technical field. Must have an anticipated graduation date between Dec 2025-May 2026 Must be authorized to work in the U.S. without requiring sponsorship now or in the future Successful completion of a prior Zebra internship Strong analytical, evaluative, and problem solving skills. Ability to effectively prioritize and execute tasks in a fast paced environment in order to meet deadlines. Experience working in a team-oriented, collaborative environment. 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{"display_banner": false, "display_text": ""}
button.btn-sm.btn-secondary.cancel-btn {
color: white !important;
}
button.btn-sm.pointer.position-apply-cancel-button{
color: white !important;
}
#career-workflow .privacy-agreement .action-buttons .btn-sm:{
border:1px solid #0073E6 !important;
}
.dropzone{
border:1px solid #0073E6 !important;
}
button.btn-sm.btn-primary.pointer{
background-color:#0073E6 !important;
}
button.btn-sm.btn-secondary.pointer.cancel-btn{
color:white !important;
}
a.btn.btn-secondary.browse-button{
color:#0073E6 !important;
border:1px solid #0073E6!important;background-color: #FFFFFF !important;
}
#career-workflow .browse-button{background-color:#0073E6 !important;}
#career-workflow .privacy-agreement .action-buttons .btn-primary{
border:1px solid #0073E6 !important;
background-color:#0073E6 !important;
color:#fff !important;
}
#career-workflow .btn-secondary.cancel-btn{
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color:#0073E6 !important;
border:1px solid #0073E6 !important;
}
#career-workflow .dropzone:{
border:1px solid #0073E6
}
button.btn.btn-secondary {
color: #0073E6 !important;
border: 1px solid #0073E6 !important;background-color: #FFFFFF !important;
}
button.btn.btn.btn-primary{
background-color: #0073E6 !important;
border: 1px solid #0073E6;color: #FFFFFF !important;!important;
}
#pcs-body-container.redesigned-nux .personalization-bar, .mobile-map-search.redesigned-nux .personalization-bar {\nbackground-color:#000;\n}\n\n
.browse-button:{
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#eightfold-chatbot .open-chat-bot .chat-bot-title{ margin-right:30px!important;} #eightfold-chatbot .botui-actions-buttons-button.reset-button {
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} .botui-actions-buttons-button.something-else {
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} .jumbotron {
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span.title-span {color: #ffffff;font-size: 16px;}
@media (min-width: 600px){ .hero-image {height: 480px !important;} }
@media (max-width: 600px) {
.hero-image {
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margin-top: 1.2rem; /* Adds a top margin of 10 pixels */
}
}