Careers at Zebra

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position: relative; width: 2934px;\">\n                  <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>Blog | Zebra</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718309335::zebra2&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>About Zebra Technologies Corporation</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Gain a performance edge by intelligently connecting people, assets, and data with...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                     <div class=\"col-md-4 related-blog \">\n                        <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra%2Fcompany-information%2Fcorporate-social-responsibility.html\" target=\"_blank\" rel=\"noopener\">\n                           <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url(&quot;https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718397549::image3&quot;) no-repeat;\"></div>\n                           <p class=\"blog-timestamp\"> </p>\n                           <h3 class=\"blog-title\">\n                              <div class=\"clamp-lines \">\n                                 <div>Corporate Social Responsibility | Zebra</div>\n                              </div>\n                           </h3>\n                           <span class=\"blog-description\">\n                              <div class=\"clamp-lines \">\n                                 <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n                              </div>\n                           </span>\n                        </a>\n                     </div>\n                  </div>\n                  <div data-index=\"1\" style=\"float: left; 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All Rights Reserved.</strong></span></h3><h3 style=\"text-align: center;\"> </h3><h3 style=\"text-align: center;\"><span style=\"color: #808080;\"><strong>Zebra is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law.</strong></span></h3>"}, "custom_style": {"font": "https://fonts.googleapis.com/css?family=Poppins%7CVarela+Round&display=swap", "css": ".col-md-9.col-md-offset-2{padding-left:0px;}#eightfold-chatbot .open-chat-bot .chat-bot-title{ margin-right:30px!important;} #eightfold-chatbot .botui-actions-buttons-button.reset-button {\n    background-color: transparent!important; color: #146DA6!important;\n} .botui-actions-buttons-button.something-else {\n    background-color: white!important;\n} .jumbotron {\n    text-transform: capitalize!important;\n}.navbar-nav a{    color: white !important;}.navbar a {    font-size: 16px !important;}.navbar .navbar-brand {    padding-top: 5px;}.top-navigation .navbar-brand {    color: #fff; 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", "title": "Health & Well-Being", "icon": "fa-heartbeat"}, {"title": "Financial Future", "description": "Retirement benefits, Discounted Employee Stock Purchase Program and other resources to help you reach your long term financial goals.", "icon": "fa-piggy-bank"}, {"title": "Work-Life Balance", "description": "Paid time off and flexible work arrangements that allow you to integrate work and home.  Relax, recover, care for family members, honor personal commitments, and more. ", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion & Diversity", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee  Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis.  You can manage these notifications by selecting Manage Notifications from the email.  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Works cross-functionally with sales, product business units and marketing to build value-engineering, commercial intelligence and product feedback to drive product roadmap and price to win. Ensures best practices are adopted for product use. Manage a team of Customer Success Executives to support customers on their post-sales customer journey including kickoff, onboarding, adoption, renewals, and advocacy Create coverage model and staffing plan in conjunction with growth and regional sales AM / Specialists / Partner coverage models. Activate cross-functional collaboration framework for team to provide voice of the customer to drive key product quality, roadmap and operational process requirements to PLM/Eng and Service/Cloud Ops teams Set quota targets for CS Executive and Specialist teams including joint shared cross-sell/upsell targets with regional sales. Develop renewal/churn bookings and revenue targets for annual planning and provide regular monthly/quarterly financial forecast and outlooks to drive into regional sales and business unit updates. Manage OpEx budget including expected SIP attainment and T&L. Facilitate customer business and operations reviews and participate in success or calls to action plans as needed for key strategic customer retention. Provide commercial coaching and approve deals to ensure optimized price-to-win and GM attainment as well as manage commercial risk, non-standard T's & C's for renewals and crosssell/upsell. Create customer health score, call to action and success plan playbooks for use by the team. Partner with IT, Sales Ops and Customer Success Analytics leaders to optimize sales processes and drive maximum visibility of customer lifecycle and health scores through SFDC / Gainsight and other toolsets Bachelor's degree required, Master's Degree or relevant experience preferred. + 5-8 + years work experience with sales and / or customer success experience preferred Must be fluent in both English and Spanish (written and verbal) Must have experience managing a team in a global enviroment Strong knowledge of business challenges / enterprise landscape Deep financial acumen and commercial skills Proven organizational design and talent development capabilities. CDMX, Condesa To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. 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Effectively work with partners, distributors, and sales personnel to resolve inquiries primarily through phone, email, and chat. Collaborate with other internal teams to ensure non program related inquiries are directed/resolved as appropriate. Proactively engage partners to ensure annual compliance completed Works with partners to on- and off-board and understand the PartnerConnect program Assist partners with a variety of tool access and navigation. Deal Registration administration, vetting, processing, and issue troubleshooting/resolution. Influence Registration review and processing. Partner administrator account set up, tool access requests, partner account maintenance, contact management. Troubleshoot and resolve PartnerGateway log in issues experienced by partners. New partner application vetting, processing, onboarding. Works to resolve partner issues with tools and processes, escalate as appropriate, if necessary, coordinates resolution Account merges / acquisitions processing. Review accounts, understand merge process. Initiate and process account merges as appropriate. Account cleanup/deduplication. Review and process company name and address changes. Active participation in system testing Reporting, management and delivery of ongoing program requirements BA/BS degree in relatable field or equivalent work experience. 1-2 years of experience in customer support and administration. Team player Action oriented Customer focused Results driven Strong problem solving Excellent time and task management CRM/PRM knowledge Excel/PowerPoint/Salesforce Channel program administration Awareness of regional and cultural differences Excellent written/verbal communications Calm and confident telephone manner Multitasking abilities Attention to detail and accuracy a must Ability to build and maintain relationships with channel partners Active listening and empathy to understand partner needs Ability to analyze partner concerns and provide effective solutions Conflict resolution and negotiation abilities Customer Service & Support: Providing prompt and efficient support to partners Managing partner inquiries via email, phone, and chat Ensuring a high level of partner satisfaction To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. 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