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", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion, Belonging & Community", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies. Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis. You can manage these notifications by selecting Manage Notifications from the email. Please confirm you agree to the Data Privacy."}, "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/zebra/1652831607::pcs-logo-navbar", "link": "https://zebra.eightfold.ai/careers", "background": "#000000"}, "hideJobCart": false, "page_title": "Careers at Zebra", "job_page_title": "Careers at Zebra", "page_description": "Careers at Zebra", "hide_matched_section": true, "PersonalizationBar": {"hide_find_jobs_button": true}, "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false, "customJobDescEnhancedTableGate": false}, "positions": [{"id": 343638342168, "name": "Managed/Professional Services Portfolio Manager", "posting_name": "Managed/Professional Services Portfolio Manager", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Strategic Planning and Corporate Development", "business_unit": "Sales", "t_update": 1775076000, "t_create": 1773931680, "ats_job_id": "111443", "display_job_id": "111443", "type": "ATS", "id_locale": "111443-en", "job_description": "Owns the end-to-end creation and management of the global Managed and Professional Services portfolio, including creatively defining tiered service models (SLAs, monitoring, optimization, analytics) integrated with hardware, software, and relevant communications technologies (RFID, RTLS, IoT, wireless), while closely collaborating with operations to ensure the viability and success of service execution. Demonstrated success building managed and professional service portfolios, driving attach rate strategy and recurring revenue growth. Experience in utilizing AI to design, develop, and implement professional and managed services offerings, with a strong emphasis on creating outcome-based solutions for specific vertical markets or use cases. Through comprehensive knowledge of market, competitive landscape, customer requirements, distribution channels and Zebra offerings, anticipates market and customer requirements for assigned product(s). Often manages the most complex or immature offers or multiple smaller portfolios. Creates and executes VOC and competitive landscape requirements. Leads cross-functional VOC activities. Monitors target markets and identify opportunities for innovation Works collaboratively with other functional leaders to develop, align on business objectives. Owns development and presentation of business case by completing supportive research, authoring slides and delivering presentations to internal and external audiences, routinely including senior management and occasionally including executives. Monitors and reports business metrics against plan. Recommends metrics to assess business performance. Fully accountable for integrated business plan inputs. Develops documentation of product and market requirements Demonstrates ownership and engagement beyond immediate assignments by mentoring and collaborating with other portfolio managers Owns product lifecycle management for assigned Product lines/families of moderate to high complexity, including tactical execution, managing custom requirements, developing and driving end of life plans and execution of inventory objectives. Demonstrates full knowledge of development process. Contributes to 3-5-year roadmap development process and makes recommendations on the long-term strategy for the entire suite of offerings Sets pricing strategy. Establishes product price to maximize sales and profitability. Recommends promotion strategy by working in collaboration with Product Marketing department. Provides recommendations to influence distribution strategy to meet market needs. Supports product launch by providing a comprehensive understanding of the value proposition. Deliver product training to sales, sales engineers, technical support, and other internal and external stakeholders Works closely with development teams and other key stakeholders to oversee new service development validating development is on spec. Identifies beta site targets, drafts and implements plans Monitors financial performance of product lines and makes recommendations for pricing action against revenue and margin objectives. Sets target product costs for new products. Evaluates cost reduction initiatives working in concert with Sustaining Engineering, Finance, and other internal partners Acts as a champion to innovation by generating ideas for new offerings, exposing the team to best practices in offer management and introducing methods for brainstorming and creative thinking Contributes to innovation by generating ideas for new offerings Bachelor's degree required, MBA or master's degree preferred 8+ years of relevant experience, including experience in professional and managed services 25% travel, domestic and international Understanding of hardware and software services Experience with RFID, RTLS, IoT, or wireless connectivity ecosystems. Experience in Manufacturing, Transportation & Logistics, Retail, or Warehousing verticals. Experience launching global managed and professional services offerings. Experience utilizing AI to create professional and managed services offerings, particularly outcome-based models for vertical markets and/or specific customer use cases. Experience working closely with enterprise customers to drive stickiness and value-chain expansion. Experience launching services through partners (revenue sharing/inter-company processes/accreditation programs) Strong process adherence Strong attention to detail Fluent level of English (written and verbal) as well as local language as applicable Advanced level skills in Microsoft business applications including Word, Excel, and Outlook Advanced P & L knowledge Advanced market knowledge in assigned category Customer service values/orientation Strong professional work behaviors (attendance, teamwork, time management, follow through) Advanced analytical and organizational skills Demonstrated experience in managing execution of portfolio management functions Demonstrates good judgment in decision making; applies knowledge and past experience to guide decisions Strong business acumen/industry knowledge in one or more primary verticals Strong Presentation Skills. Formal training strongly preferred. Strong communication skills (listening, providing clear and concise information, using proper language and grammar) Advanced problem-solving skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343638342168", "isPrivate": false}, {"id": 343637652304, "name": "Director Managed & Professional Services (Global)", "posting_name": "Director Managed & Professional Services (Global)", "location": "Bourne End, United Kingdom", "locations": ["Bourne End, United Kingdom"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Sales", "t_update": 1774960140, "t_create": 1771024380, "ats_job_id": "111138", "display_job_id": "111138", "type": "ATS", "id_locale": "111138-en", "job_description": "Translates corporate and business objectives into a strategic business plan for customer support and/or region. Contributes to medium and long-term vision and strategy for function and/or region Executes and enables strategic policies and establishes and assures adherence to managing costs and supporting the development of staff and processes Directs and controls the activities of customer support through managers within function. Demonstrates overall control of planning, staffing, budgeting, managing expense priorities and recommending and implementing changes to business process Directs and resolves critical and complex escalations from all points of contact, including customer, partner and internal parts of the organization. Directs regional implementation of the overall strategy for an end to end world class support customer experience Ensures resources maintain compliance with quality process and standards and reports analytics and identifies key needs within the structure of the team to maintain the support provided Acts as an escalation point to analyze and interpret customer concerns Estimates timeframes for complex projects and oversee the completion of assignments within specified time, quality, and cost parameters Identifies and executes process improvement and verification activities; develops quality improvement techniques Responsible for the team development and support, including implementation and documentation of new projects and merging existing support with new business requirements Regularly interacts with executives and/or major customers. Demonstrates excellent customer service, communication, and problem-solving skills 15+ years of total experience in both managed and professional services At least 5 years of experience managing global teams of 100 or more employees A background in a similar technology space with familiarity of products and services comparable to Zebra's Demonstrated ability to interface with management levels across functions Advanced strategic and implementation of process improvements Excellent leadership skills coupled with a desire and ability for continuous learning/self-development Excellent communication skills (listening, providing clear and concise information, using proper language and grammar) Demonstrates an understanding of key financial factors Experience leading a team to successful business outcomes through strong talent and performance management practices", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343637652304", "isPrivate": false}, {"id": 343638488357, "name": "People Shared Services Representative, II", "posting_name": "People Shared Services Representative, II", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Human Resources", "business_unit": "Human Resources", "t_update": 1775076120, "t_create": 1774624920, "ats_job_id": "111513", "display_job_id": "111513", "type": "ATS", "id_locale": "111513-en", "job_description": "Serves as a first point-of-contact for former employees' questions on People Team (HR) policies and/or processes Creates, updates, and maintains working knowledge of People Team (HR) processes to answer customers' questions Receives, manages, documents and resolves inquiries from employees through the People Team Service Center case management system Provides timely and accurate information to employees by clarifying issues, researching answers, and escalating unresolved problems Works closely with the regional COE's to resolve employee inquiries Utilizes the different HR systems such as Service Now ADP, Workday Oracle Cloud, Degreed to answer employee questions Pro-actively identifies opportunities for processes, policies and procedures improvements and engage with Senior People Team Service Members to drive the appropriate changes Creates, updates, and maintains employee records (both manually and electronically), acting as a 'system administrator' Responsible for managing onboarding process Provides rewards administration support for some company benefits programs. Accurate and timely employee payroll data preparation for the required pay frequency (i.e. weekly, bi-weekly, monthly) Provides internal / external audit support, e.g. collection and preparation of supporting documents Drive consistent content management across the People Team (HR) Function on the various internal tools (e.g. zConnect, ZEN, Sharepoint, etc.) Performs all work in accordance with established People Service Center standards Performs related work as assigned Requires a HS diploma or GED 2+ years of previous experience in a customer or employee facing environment Associate or bachelor's degree HR or HR Shared Services experience Workday Team Player Bilingual (Spanish or French) Excellent verbal and written communication skills Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections Must posses a professional and friendly attitude and be able to develop a rapport with employees via email, over the phone and in person Able to independently execute an action plan following documented policies and procedures Able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to assess employee issues and apply appropriate procedure, policy or define appropriate escalation points Ability to learn and navigate new software quickly", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343638488357", "isPrivate": false}, {"id": 343638460596, "name": "Manager Security GRC Risk Management", "posting_name": "Manager Security GRC Risk Management", "location": "Brno, Czech Republic", "locations": ["Brno, Czech Republic"], "hot": 0, "department": null, "business_unit": "Security", "t_update": 1775139540, "t_create": 1774546980, "ats_job_id": "111501", "display_job_id": "111501", "type": "ATS", "id_locale": "111501-en", "job_description": "Lead the pre-audit lifecycle from planning to reporting of IT, cybersecurity, product security and integrated projects, and communicate value-driven recommendations to business & IT leaders; May take the lead role on highly complex Security initiatives Engage in ERM and IT-GRC activities to evaluate top IT & security risks and consult with management on progress towards addressing these risks and industry trends. Assist the Director in developing and maintaining an effective risk-based Information Security Audit Plan Innovate and leverage well-rounded business & IT acumen to assess (and coach others on assessing) emerging risk areas across Zebra's global operations and advise on leading industry practices and process maturity Partner with the Internal Audit Analytics Advisor in the department's development of leading- class continuous auditing techniques and data analytics for the areas of IT & security Provide Internal Auditors with appropriate guidance and coaching on career development Assist the Director in the management of outside resources assisting Security Monitor and report on the status of management-owned action plans from previous audits Manage department key performance metrics and actively engage in the continuous improvement of the Information Security department Create reports that highlight areas where process or technology (i.e. IT infrastructure) may be improved, and advise Information Security, IT and other Business Units, on findings. Present to and advise senior leaders on recommend changes to controls, processes, and procedures to ensure data integrity and security and improve operational efficiency and appropriate suggestions to achieve improvements Prepare appropriate documentation (e.g. narratives, flowchart, control matrices, segregation of duties analyses, application controls, audit reports, etc.) in support of all assurance and consulting work performed. Conduct information security compliance to policy audits (e.g. ISO2700X, NIST, etc.) to evaluate risk, compliance, and control effectiveness, focusing on long-term strategies for a public company, and partner with business units to support implementation of remediation plans Plans, manages and controls the activities of a team that provides expertise in GRC risk management activities, including related auditing and reporting. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Bachelor's degree in a business-related major or an additional 4 years of relevant work experience, in lieu of a bachelor's degree. Certifications in relevant areas (i.e., CIA, CISA or other certification) or advanced degree preferred. 8 + years of relevant work experience (i.e., auditing, consulting, finance, operations, IT/security) with at least 2 years of management/supervisory experience. Command over core IT & security processes (incl. relevant technologies) Strong verbal and written communication skills;Able to communicate and influence at various levels Ability to manage professional staff Experience with project management, managing competing priorities and managing to tight timelines. Strong judgment and commitment to driving results. Strong creative and entrepreneurial spirit; Capable of critical thinking and solving problems. Works effectively in an agile and team-based setting, focused on motivating and teaching staff, and engaging in diverse thought. Cultivates & maintains cordial relationships with stakeholders while maintaining professional skepticism and objectivity Knowledge of IIA methodology and standards preferred Working knowledge of industry IT frameworks such as COBIT, ISO and NIST preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343638460596", "isPrivate": false}, {"id": 343637094842, "name": "2026 summer (3-Month) Internship (Canada) \u2013 Strategic Sourcing", "posting_name": "2026 summer (3-Month) Internship (Canada) \u2013 Strategic Sourcing", "location": "Mississauga, Ontario, Canada", "locations": ["Mississauga, Ontario, Canada"], "hot": 0, "department": "Corporate and Business Services", "business_unit": "Unknown", "t_update": 1774643280, "t_create": 1769115420, "ats_job_id": "110946", "display_job_id": "110946", "type": "ATS", "id_locale": "110946-en", "job_description": "Discovery & Analysis: Conduct stakeholder interviews to document the questions and feedback on current RFP process, identifying gaps, pain points, and critical risk areas. Benchmarking: Leverage market intelligence and industry best practices to benchmark and identify opportunities for improving Zebra's tier 1 RFP process and quoting template. Process Design & Optimization: Design and propose an optimized, end-to-end process flow, incorporating feedback from cross-functional stakeholders to gain final approval. Documentation & Governance: Create detailed process maps and an enhanced quoting template with detailed working instructions. Communication & Reporting: Establish a regular communication cadence with management, providing clear and concise readouts on project milestones, progress, and dependencies. Current enrollment in a MBA with an anticipated graduation date by May 2027 Must be authorized to work in the Canada without requiring sponsorship now or in the future A proactive and intellectually curious learner with a passion for personal growth. Strong business acumen with the ability to transform data into insights and strategic solutions. Proven leadership and a history of excellence in professional, academic, or other settings. Highly collaborative with demonstrated success working within a team environment. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite and modern AI productivity tools.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343637094842", "isPrivate": false}, {"id": 343637730603, "name": "Senior Sales Engineer", "posting_name": "Senior Sales Engineer", "location": "Bentonville, Arkansas, United States", "locations": ["Bentonville, Arkansas, United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1774629660, "t_create": 1771443600, "ats_job_id": "111174", "display_job_id": "111174", "type": "ATS", "id_locale": "111174-en", "job_description": "Working with Account or Channel Management, owns development and execution of technology strategy. Designs solutions that meet customer needs and beat competition. Develops strong relationships with sales team, internal engineering, and key technical customer contacts and leverages to Zebra's advantage; creates and delivers high impact solution presentations. Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two Types of Projects - Moderately complex deals with a few large, complex deals Strategic Impact for Zebra - High in near term; medium in mid-term Higher level technical skills than typical sales criteria. Develops and executes technology strategies with minimal input from manager for a higher level of financial responsibility; promotes solutions encompassing a wide range of products or services and technologies; As required, leverages relationships with other business units and/or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Leads technical presentations on Zebra products and services and the use these technologies in the customer business environment. Hybrid Position - Minimum Working 3 days in our Bentonville, Arkansas location and 2 days remote. Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships Managerial Skills - Often leads others in their development; provides input to policies and practices Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs Minimum: Engineering degree or equivalent experience 5+ of working in sales engineering/pre-sales, solutions consulting, application engineering or an applicable technical-related role - preferred experience in RFID/RTLS Hardware integration experience Up to 25% travel expected Work Hybrid in our Bentonville, AR location - 3 days a week minimum Zebra Android portfolio knowledge Applies Solution Selling concepts to customer situations Excellent communication/interpersonal and presentation skills Understands policies and practices related to role and shares ideas for improvement Higher level technical skills than typical sales criteria", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343637730603", "isPrivate": false}, {"id": 343636577499, "name": "EHR (Epic) Business Development, Sr.", "posting_name": "EHR (Epic) Business Development, Sr.", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1774636800, "t_create": 1765208880, "ats_job_id": "110602", "display_job_id": "110602", "type": "ATS", "id_locale": "110602-en", "job_description": "Strong understanding of the EHR ecosystem, with experience working with or managing partnerships with firms like Epic. Expertise in the healthcare industry, including knowledge of workflows, regulatory considerations, and market trends. Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships Managerial Skills - Often leads others in their development; provides input to policies and practices Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs Bachelors or equivalent experience 5+ years of applicable work experience Previous experience working at Epic Systems is highly preferred. This insider knowledge is critical for navigating the partnership effectively. A clinical background (e.g., nursing, informatics, or other clinical roles) is strongly desired to translate clinical workflows and end-user needs into impactful solutions. 3+ years of proven experience in a client-facing role such as strategic alliances, business development, or technical account management within enterprise software or healthcare tech. Demonstrable track record of meeting and exceeding performance metrics. Advanced degree preferred Uses advanced domain/solutions knowledge to competitive advantage Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships Often leads others in their development; provides input to policies and practices Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two Strategic Impact for Zebra - High in near term; medium in mid-term Serve as the primary point of contact and relationship owner for 1-3 hyperscaler EHR partners, such as Epic, with a deep focus on understanding their business models, technology solutions, and strategic priorities. Build and maintain long-term, high-trust relationships with key stakeholders within the partner organizations, including executives, product managers, and technical leads. Develop and execute joint GTM plans with each partner, ensuring alignment with Zebra's healthcare strategy and revenue goals. Act as a trusted advisor to partners, providing insights into Zebra's product roadmap, Go-To-Market strategy, and vertical market opportunities in healthcare. Outperforms their performance metrics as assigned.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343636577499", "isPrivate": false}, {"id": 343637165724, "name": "Senior Manager Customer Success AM 69/31", "posting_name": "Senior Manager Customer Success AM 69/31", "location": "Mexico City, Mexico", "locations": ["Mexico City, Mexico"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1774716360, "t_create": 1769694060, "ats_job_id": "111019", "display_job_id": "111019", "type": "ATS", "id_locale": "111019-en", "job_description": "Manages a team of Customer Success Managers who build post-sales relationships with customers to drive and increase adoption and utilization of company products. Manages identification of opportunities and closing of additional revenue from assigned clients, including upselling and cross-selling of related products/services, client renewal and retention results. Strong client relationship skills and a focus on customer satisfaction Strong customer relationship management and account retention skills Deep understanding of the customer lifecycle (onboarding, adoption, renewal, expansion) Excellent communication and presentation abilities (verbal and written) Strategic thinking focused on long-term customer value and satisfaction Sales experience Proven experience in upselling and cross-selling to existing clients Ability to identify business opportunities and drive revenue growth Strong negotiation and closing skills Pipeline management and forecasting accuracy Experience collaborating with Sales teams to align goals and drive customer expansion Analytical skills are crucial so they can understand customer success metrics, interpret retention data. Good team player since they'll be in the middle ground between the sales team and the service team. Provide thought leadership as the Customer Success vision continues to evolve and help Facilitate and drive monthly executive cadence calls for assigned customers Leads the strategic development of the Customer Success function, addressing business requirements and goals. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Cross-functional collaboration with Sales, Product, Marketing, and Support teams Team leadership and mentoring (for senior or manager-level roles) Strong problem-solving and conflict-resolution abilities High adaptability in fast-paced and changing environments Bachelor's degree required, Master's Degree or relevant success Minimum of 5-10 years' work experience in leading customer and sales facing organizations Retail/CPG or Supply Chain experience preferred Ability to manage influence through persuasion, managers Advanced or fluent English (both written and spoken) Proficiency in CRM and Customer Success tools (Salesforce, Gainsight, HubSpot, or similar) Master's degree (MBA or similar) is a plus Customer Success or Account Management certifications Sales or negotiation training/certifications are an advantage Proven track record of achieving customer retention and expansion goals Experience managing enterprise or strategic accounts Background in SaaS, software, hardware, or industrial technology solutions preferred Experience collaborating with cross-functional teams (Sales, Product, Marketing, Technical Support) Portuguese is a plus Strong presentation and executive communication skills Strategic thinker with a consultative mindset Excellent interpersonal and relationship-building abilities Results-driven and customer-oriented attitude Ability to thrive in a dynamic, fast-paced environment", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343637165724", "isPrivate": false}, {"id": 343637086308, "name": "Business Transformation Architect, BOM Champion, Sr Advisor", "posting_name": "Business Transformation Architect, BOM Champion, Sr Advisor", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States", "Austin, Texas, United States"], "hot": 0, "department": "Corporate and Business Services", "business_unit": "Global Supply Chain and Repair", "t_update": 1774636860, "t_create": 1769029620, "ats_job_id": "110934", "display_job_id": "110934", "type": "ATS", "id_locale": "110934-en", "job_description": "Designs, implements, and oversees enterprise capabilities, aligning technology and business strategies to deliver scalable, efficient, and value-driven solutions. Develops and maintains a deep enterprise understanding of the core and supporting supply chain processes, including the people, resources, systems, and critical data flows involved. Act as the organization's \"BOM Management Champion,\" designing and optimizing the processes, hierarchies, systems, and governance pertaining product data. Lead cross-functionally within and across assigned business unit or functional organization to support complex transformation opportunities with an outcome based mind-set, ensuring investment decisions deliver on business needs. Maintains expert level knowledge on business and technology trends that impact the business environment. Leads internal and external resources to research and offer industry insight to operational leaders to help shape strategic priorities. Leads teams to provide recommendations on process, capability, and technology changes to enable the realization of the business strategy. Bridges the gap between strategy and execution to ensure success of transformation initiatives. Acts as a link between business and technical experts when designing and implementing technology solutions. Helps shape the business process and technology roadmap to ensure alignment with overall business objectives. Ensures architecture documents are developed and maintained describing the business operations at an appropriate level to understand overall processes and technologies. Maintains deep understanding of primary business functions within the operation and distinguishes between customer-facing, supplier-related, business execution and business management functions. Defines the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes. Creates business capability roadmaps and assesses process gaps between the current and future states. Bachelor's Degree in Supply Chain Management, Information Technology, Engineering, Business, or related 12+ years of of progressive experience in roles that combine business process analysis, systems architecture, and large-scale project leadership, preferably within a manufacturing or technology company. Deep expertise in Bill of Materials (BOM) management, including an understanding of complex, multi-level BOM structures and hierarchies Expert knowledge of Product Lifecycle Management (PLM) processes and related systems Ability to travel 25% Master's Degree Preferred in Supply Chain Management, Information Technology, Engineering, Business, or related Business-systems architecture and design expertise Broad background in Supply Chain Management functional areas Demonstrated knowledge / experience within outside of the Supply Chain (Finance, Engineering, etc) Business process improvement expertise; Lean Six Sigma Black Belt preferred Demonstrated success leading business and systems transformation projects Knowledge of business applications supporting Managed and Support Services; Oracle Cloud, Siebel, SFDC, E2Open, InContact, EDI/B2B Technologies preferred Excellent analytical and problem-solving skills Advanced communication and facilitation skills, including conflict management. Formal training preferred. Strong presentation skills with the ability to influence all levels of management Knowledge of Managed Support and Services (MSS) business processes, including technical support and repair. 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