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{"domain": "zebra.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"customContent": {"positionSections": [{"body": " <div class=\"row \">\n <div class=\"carousel\">\n <div class=\"row \">\n <div class=\"react-swipe-container carousel\" style=\"overflow: hidden; visibility: visible; position: relative;\">\n <div style=\"overflow: hidden; position: relative; width: 2934px;\">\n <div data-index=\"0\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(0px, 0px) translateZ(0px); width: 978px; left: 0px;\">\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fblog.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://www.zebra.com/content/dam/zebra_new_ia/en-us/zebra_dam/photography/web-production/0001/retail-photography-website-blog-store-wfc-voice-incoming-call-ec50-web-1280x270.jpg") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Blog | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Our blog is the go-to industry resource for thought provoking content from across ...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718309335::zebra2") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>About Zebra Technologies Corporation</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Gain a performance edge by intelligently connecting people, assets, and data with...</div>\n </div>\n </span>\n </a>\n </div>\n <div class=\"col-md-4 related-blog \">\n <a class=\"pointer\" target=\"_blank\" href=\"/r?evt=article_click&ns=smartapply&domain=zebra.com&n=https%3A%2F%2Fwww.zebra.com%2Fus%2Fen%2Fabout-zebra%2Fcompany-information%2Fcorporate-social-responsibility.html\" target=\"_blank\" rel=\"noopener\">\n <div class=\"blog-image\" role=\"img\" aria-label=\"\" style=\"background: url("https://static.vscdn.net/images/careers/demo/zebra-sandbox/1718397549::image3") no-repeat;\"></div>\n <p class=\"blog-timestamp\"> </p>\n <h3 class=\"blog-title\">\n <div class=\"clamp-lines \">\n <div>Corporate Social Responsibility | Zebra</div>\n </div>\n </h3>\n <span class=\"blog-description\">\n <div class=\"clamp-lines \">\n <div>Zebra's Corporate Social Responsibility (CSR) Program focuses on environmental, soci...</div>\n </div>\n </span>\n </a>\n </div>\n </div>\n <div data-index=\"1\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -978px;\"> </div>\n <div data-index=\"2\" style=\"float: left; position: relative; transition-property: transform; transition-duration: 0ms; transform: translate(978px, 0px) translateZ(0px); width: 978px; left: -1956px;\"> </div>\n </div>\n </div>\n </div>\n <div class=\"row \">\n <div class=\"carousel-dots text-center\"></div>\n <div class=\"carousel-dots-counter\">1/1</div>\n </div>\n </div>\n </div>\n", "title": "Recommended Articles For You"}]}, "page_image": "https://static.vscdn.net/images/careers/demo/zebra/1729617294::Job+Posting+Logo+Image", "hideReferralJobCart": true, "showUploadResumeModal": 1, "uploadResumeModal": {"title": "Welcome to Zebra's Career Site", "subtitle": "Let us help you streamline your search. 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", "icon": "fa-user-clock"}, {"description": "Expect fair compensation and equal opportunities for all our employees.", "title": "Competitive Pay", "icon": "fa-sack-dollar"}, {"title": "Inclusion & Diversity", "description": "Be you and feel a sense of belonging in an inclusive working culture offering Employee Resource Groups and more.", "icon": "fa-handshake perk-icon"}, {"title": "Learning & Development", "description": "Programs and experiences designed to help you grow your career and hone your knowledge and skills, including Tuition Reimbursement. ", "icon": "fa-book-reader"}, {"title": "Volunteer & Giving", "description": "Create a better world for communities and the environment with our volunteering programs & paid volunteer time. Our philanthropic efforts are far-reaching and steeped in generosity and passion of our employees. ", "icon": "fa-hand-holding-heart"}], "privacy": {"title": "Data Privacy", "button": "I Accept", "text": "By entering information here, you agree to submit information related to your application to Zebra Technologies Corporation and its affiliates (\u201cZebra\u201d). Information submitted is subject to Zebra\u2019s <a target=\"_blank\" href=\"https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html\" >Privacy Policy</a>. Information submitted in the European Economic Area (EEA), in the United Kingdom and Turkey is subject to Zebra's <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=978791&hashed=-1158610107\" >EMEA Recruitment Privacy Notice</a> and <a target=\"_blank\" href=\"https://zebra.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1085014&hashed=76655921\" >Turkey Privacy Consents for Recruitment</a>. Zebra may use and retain your information for up to 6 years as well as provide it to third parties or agencies which may, as applicable, process, transmit, store or retain it for the purpose of complying with applicable laws and regulations. Zebra may use third-party service providers to perform verification and/or background checks who may be located outside the country from which you are applying or reside. You also agree and consent to Zebra\u2019s use of third-party service providers, including but not limited to, iCIMS, Inc., who may process, transmit, and store the information you submit in your application. iCIMS, Inc.\u2019s <a target=\"_blank\" href=\"https://www.icims.com/gc/Talent-Platform-Security-Policy/\">privacy statements and security policies</a> also apply. Please contact iCIMS, Inc. directly if you have any questions or concerns regarding iCIMS, Inc.\u2019s policies.", "logged_out_notifications_text": "When you upload your resume, we provide job recommendations that will be emailed to you on a weekly basis. You can manage these notifications by selecting Manage Notifications from the email. 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Acts as a SME for assigned work area. Trains employees on work process. Acts as an escalation point for novel problems. Demonstrates Zebra's core values consistently and strongly. Is seen as a role model for others. Interacts with junior level staff regarding work distribution. Requires ability to gain the cooperation of others to assure work is completed according to timetables and standards. May be required to interpret and frame complex or specialized information for presentation to High School Diploma or GED preferred but not required. 4+ Years Able to follow and understand work instructions Requires full knowledge of own area of functional responsibilities Come join the herd! Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition - our front-line workers have an average 7-year tenure! 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Trains equipment handling associates on equipment operation, and department procedures. Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges and discipline. Performs Direct report reviews. Administers and reports results of the \"in-check/OOS/needs repair/disposal\" program including the coordination of regular scheduled quality checks. Identifies continuous improvement projects and drives them through completion. Promotes good housekeeping and safety practices. 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Data Center Management: Monitor and maintain data center infrastructure including servers, storage, networking equipment, and environmental controls. Ensure data center security and compliance with industry standards and regulations. Perform regular backups and disaster recovery testing to ensure data integrity. Implement and oversee data center policies for resource allocation and usage. Manage user accounts, extensions, and call routing configurations. Collaborate with vendors and service providers for upgrades and support. Implement and maintain security measures to protect communication systems from unauthorized access. Develop and execute test plans for applications that sync with PBX systems, ensuring compatibility and functionality. Work closely with developers and application teams to integrate and test new features and services with the PBX system. Coordinate with IT teams to deploy new solutions and technologies in the data center and PBX systems. Analyze and resolve technical issues related to data center and PBX infrastructure. Provide training and support to staff on data center and PBX operations. Ability to lift and move heavy equipment as required. Bachelor's degree in Computer Science, Electrical engineering or in a related field is required 2+ years of experience working with fixed industrial scanning and/or machine vision solutions and commensurate knowledge of technology, products, and marketplace Knowledge of basic electrical engineering concepts like schematics, wiring, hand tools, etc. Knowledge of basic imaging concepts including how to set up cameras, lensing, lighting, filters, etc. Knowledge of - and experience with - coding languages like Python, Golang PBX certifications a plus", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343625957886", "isPrivate": false}, {"id": 343625932471, "name": "Customer Experience Strategy Manager", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Customer Service / Support", "business_unit": "Marketing", "t_update": 1751045280, "t_create": 1745245080, "ats_job_id": "109034", "display_job_id": "109034", "type": "ATS", "id_locale": "109034-en", "job_description": "Supports Customer Experience Office (CXO) focusing on all of the enablers (process, data, metrics, technology, behaviors) required to enhance the overall global customer experience. Leverages quantitative and qualitative research methods to ensure that customers' perspectives are understood by business leaders. Identifies and understands KPIs (e.g., NPS, CSAT, CES) to be used in measuring and monitoring customer experience; Prioritizes key areas to target for cross-functional improvement projects. Partners with senior leaders from key functions to align on priorities, drive progress, and monitor issues/challenges. Assists with development, tracking, and maintaining of customer experience design and improvement plans with multiple stakeholders and execute customer impacting projects that increase loyalty, retention, and satisfaction. Regularly reports progress to leadership in a succinct and effective manner. Be a thought leader and catalyst for creating a \"customer first\" culture. Assists with development of practical CX governance designs to support metrics definition, decision making and accountability, and ROI calculation. Designs and documents customer journeys and prioritizes system enhancements required to align to future-state processes. Stays current with best-in-class trends in the technology industry to provide Zebra with additional ideas for improving customer experience. Minimum 8+ years of relevant experience, equivalent work experience accepted in lieu of a degree. Candidates with a bachelor's degree and experience with change management or customer experience strategy may be considered with 5+ years of experience. Required travel up to 25% of the time, domestic and possibly international. Bachelor's degree strongly preferred Change Management skills desired Demonstrated ability to interface with management levels across functions. Implementation of process improvements. Can synthesize complex data into themes, stories, and recommendations. Desire and ability for continuous learning/self-development. Demonstrates an understanding of key financial factors. Experience leading a team to successful business outcomes through project management and performance management practices. Track record of being able to work effectively across complex organizations. Familiarity with customer experience and digital experience maturity models, survey design and best practices, persona development, journey mapping, service blueprinting. Self-starter, collaborative team player with a hands-on, get-it-done attitude and strong work ethic. Fast learner, with strong analytical, critical thinking, and problem-solving skills. Strong project management skills, with an ability to manage multiple projects simultaneously. 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In addition, product positioning and pricing strategies are owned and managed by the Senior Product Manager and team who coordinate the communication of this information within product marketing Works closely with operations and supply chain to properly manage: forecast, ramp plans, component obsolescence, misaligned sales orders, yield issues, and product hold issues. Manages transitions and discontinuations of product line Manages product related communications to both internal and external associates Responsible for competitive analysis, as represented in developed presentation materials including detailed metrics and analysis to support business case and product development process Works closely with internal stakeholders throughout the development process in negotiating design trade-offs that may be needed, while preserving the requirements stated in the market requirements document (MRD). Ability to ensure compliance with regulations (HIPAA, GDPR, 911 requirements) Familiarity with TLS, SRTP, encryption in transit Conducting threat modeling and voice security audits Bachelor's Degree Minimum 12+ years' experience, including at least 3 years managing multiple product managers in related discipline or technology industry REQUIRED Familiarity with PBX systems (e.g., Asterisk, Cisco, Avaya) REQUIRED Understanding of SIP, RTP, SRTP, and WebRTC protocols REQUIRED Working knowledge of PTT standards (e.g., MCPTT, PoC, 3GPP standards) REQUIRED Experience measuring packet loss, codec efficiency (Opus, G.711, G.729), and QoS REQUIRED Ability to travel as needed to visit customers, partners, attend seminars, trade shows or meet area sales personnel Master's Degree Ability to assess call quality metrics and diagnose degradation issues Ability to handle Single Sign-On (SSO) and identity federation in enterprise comms Experience working with SIP trunking, SIP headers manipulation, DID provisioning Ability to neogtiate SLAs and evaluate vendor performance metrics Ability to prioritize customer feedback and engineering trade-offs", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://careers.zebra.com/careers/job/343625946894", "isPrivate": false}, {"id": 343627323109, "name": "Account Mgr Sr, Key Healthcare", "location": "Lincolnshire, Illinois, United States", "locations": ["Lincolnshire, Illinois, United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1751309700, "t_create": 1751040000, "ats_job_id": "109482", "display_job_id": "109482", "type": "ATS", "id_locale": "109482-en", "job_description": "Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships Managerial Skills - Often leads others in their development; provides input to policies and practices Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs Minimum: Bachelor's degree or equivalent experience 5+ years of applicable B2B sales experience selling technology-related solutions into the Healthcare vertical (**ensure resume clearly showcases this experience) Proven experience engaging at multiple levels within a customer account as a way to grow Zebra's solutions Must reside in the US. 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a.btn.btn-secondary.browse-button{
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border:1px solid #0073E6 !important;
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button.btn.btn-secondary {
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button.btn.btn.btn-primary{
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